Senior Administrator | Investor Services

Purpose of the Job 

The successful candidate will report into the Manager or Senior Manager of Investor Services. The candidate must understand all aspects of the investor services processes related to each type of fund structure as serviced by Ocorian. 

To provide professional administration support to a varied portfolio of clients for which Ocorian provides services and tocomply withthe business Policies and Procedures at all times. 

The description of key responsibilities and tasks below is for guidance only and is subject as the role develops. 

Main Responsibilities 

• Collaborate closely with the CDD/Investor Onboarding team to ensure investors are accurately and efficiently onboarded.  
• Update / review investor data within systems (eFront/Paxus) ensuring accuracy and completeness at all times.  
• Maintain shareholder registers and investor records in line with regulatory and internal requirements.  
• Execute periodic distribution processes (monthly quarterly or as required) for a growing client portfolio.  
• Prepare client deliverables in accordance with agreed timelines and client-specific reporting calendars.  
• Ensure high-quality standards and accuracy across all client deliverables.  
• Liaise with Accounting teams to support capital calls distributions and other investor-related activities.  
• Ensure FATCA/CRS information is obtained validated and maintained in compliance with applicable guidelines coordinating with the FATCA team and investors as required.  
• Process investor transactions including subscriptions redemptions transfers and switches and maintain effective communication with clients and investors.  
• Perform transaction monitoring in relation to capital activity ensuring compliance with internal controls and regulatory expectations.  
• Prepare and distribute investor statements and related communications.  
•  Support investor reporting requirements ensuring awareness and adherence to deadlines.  
• Ensure compliance with internal policies procedures and regulatory requirements.  
• Proactively identify risks and escalate issues to the Manager and Management team where appropriate.  
•  Develop an understanding of the regulatory and legal framework (e.g. Companies Act Securities Act) and client constitutional documents (e.g. LPA).  
• Act as a key point of contact for investor-related queries within the scope of responsibility.  
• Maintain strict confidentiality integrity and availability of all client and company information.  
• Ensure accurate time recording in line with company policies.  
• Comply with all information security policies procedures and guidelines.  
• Support additional tasks and responsibilities as required by Management or Directors. 

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Qualifications :

Knowledge Skills and Experience 

• Holder of University degree in Business Administration / Finance or related field 
• Qualified or Partly Qualified ACAMS / ICSA / ACCA  
• Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels 
• Flexibilityenergyand enthusiasm 
• Ability to work under pressure and meet deadlines 
• A solution driven attitude to problems 
• Ability to work using own initiative and make decisions within corporate policies 
• Good organisational skills and the ability to work methodically and accurately 
• Team spirited 
• Ability to coach junior officers 
• Positive attitude. 

Additional Information :

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC Clients are at the centre of our world and were committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS We aim high. We think and act globally seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple efficient and effective.
• We are COLLABORATIVE With a curious mindset we ask the right questions to get to the right solution for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL  We behave with integrity at all times and assume positive intent building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if theres anything we can do to make the process easier for you. You can reach us at .

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status. 

Remote Work :

No

Employment Type :

Full-time