Manager | Investor Services

Purpose of the Job 

The Manager is responsible for the implementation growth and day to day operations of the investor services processes related to each type of fund structure as serviced by Ocorian. 

To provide professional administration support to a varied portfolio of clients for which Ocorian provides services and tocomply withthe business Policies and Procedures at all times. 

Main Responsibilities 

• Demonstrate strong leadership capabilities to effectively manage support and develop the team.  
• Possess solid knowledge of investor services functions with a good understanding of AML/KYC laws and regulations.  
• Provide technical expertise across investor services including capital activity FATCA/CRS compliance and investor reporting.  
• Maintain a sound understanding of accounting principles related to subscriptions redemptions and distributions ensuring investor communications are issued in line with established procedures and deadlines.  
• Ensure effective coordination and collaboration across internal teams and with clients.  
• Build and maintain strong relationships with clients and investors.  
• Ensure investor databases are accurate complete and regularly updated.  
• Review and oversee the execution of periodic (monthly quarterly or other defined frequency) distribution processes for a growing portfolio.  
• Ensure all client deliverables are completed accurately and within agreed timelines in accordance with each clients defined calendar.  
• Maintain high standards of quality and accuracy across all client deliverables.  
• Attend Board meetings where investor relations matters are discussed as required.  
• Escalate issues and risks promptly to Senior Management where appropriate.  
• Perform additional duties and responsibilities as assigned by Management or Directors from time to time.  
• Safeguard the confidentiality integrity and availability of all information relating to the organisation its clients and employees in order to protect professional reputation.  
• Ensure accurate time recording in accordance with company policies and procedures.  
• Comply with all information security policies procedures and guidelines to maintain a strong security environment. 

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Qualifications :

Knowledge Skills and Experience 

• Bachelors degree in accounting finance or a related discipline and a Masters or Professional qualification will be a plus  
• Typically 6 10 years of relevant experience in Fund Services with a minimum of 1-2 years experience in managerial role  
• Proven experience managing teams reviewing complex deliverables and overseeing multiple client or fund relationships 
• High attention to details with strong analytical and problem-solving skills Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels 
• Flexibilityenergyand enthusiasm 
• Ability to work under pressure and meet deadlines 
• A solution driven attitude to problems 
• Ability to work using own initiative and make decisions within corporate policies 
• Good organisational skills and the ability to work methodically and accurately 

Additional Information :

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC Clients are at the centre of our world and were committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS We aim high. We think and act globally seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple efficient and effective.
• We are COLLABORATIVE With a curious mindset we ask the right questions to get to the right solution for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL  We behave with integrity at all times and assume positive intent building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if theres anything we can do to make the process easier for you. You can reach us at .

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status. 

Remote Work :

No

Employment Type :

Full-time