Associate Executive Investor Services

Role

The Investor Services Associate Executive (the associate executive) must understand all aspects of the investor services processes related to each type of fund structure (OE and CE) as serviced by IQ-EQ. The Officer shall perform such work with a reasonable amount of supervision. The Officer shall communicate (with a reasonable amount of supervision) with clients and investors on routine operational matters and shall be able to resolve issues that have no immediate impact on client relationship.  

What youll do

• Youll master all aspects of the investor services process across various fund structures while performing your responsibilities under the supervision of the Associate Manager and Manager.
• Youll communicate independently with clients and investors on routine operational matters resolving issues that do not have an immediate impact on client relationships.
• Youll manage the onboarding of investors across different structures including Companies Partnerships and Trusts in line with IQ-EQ policies and AML/CFT requirements.
• Youll be responsible for the full transfer agency process and all related investor activities excluding the review function while managing ongoing communications with clients and investors.
• Youll ensure investor FATCA/CRS documentation is complete and that all reporting is submitted accurately and on time in accordance with Revenue requirements and agreed deadlines.

What we offer

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions   
• Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity including shared parental leave and adoption leave 
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training tools and development plan to grow and improve your skills every day

Qualifications :

About You

• You hold a degree or are partly qualified in ICSA.
• You have a minimum of 2 years experience in a similar Fund Administration role.
• You possess advanced knowledge of laws and regulations issued by the Financial Services Commission relating to OE and CE.
• You are proficient in the MS Office suite with advanced skills in Word and Excel and have a basic understanding of accounting.
• You are fluent in English.

Additional Information :

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment. 

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6500 employees - from 94 nationalities across 24 countries - to each achieve their IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.

Remote Work :

No

Employment Type :

Full-time