Assistant Manager, Banking Pool

Role

The primary technical expert responsible for ensuring excellence in service delivery through the accurate timely and compliant execution of relevant banking and payment activities. The role provides oversight of the day-to-day Banking Pool operations acts as a key escalation point for complex payment and related matters drives process improvements and supports the development of team members. This role also serves as a coordinator between the Banking Pool in Mauritius and the teams in Netherlands.

What youll do

• Youll serve as the technical expert and escalation point for complex payment and banking queries investigating and resolving incidents while ensuring adherence to technical best practices.
• Youll oversee and review payment transactions ensuring the quality accuracy timeliness and compliance of payment instructions and team deliverables with internal controls policies and payment procedures.
• Youll monitor daily payment processing activities manage workload planning and resource allocation support operational management and drive service excellence to meet internal and external service level agreements (SLAs) and deadlines.
• Youll lead and coordinate banking projects system implementations process improvements and service enhancements while identifying opportunities to improve efficiency and operational performance within the Banking Pool.
• Youll support reporting compliance performance monitoring employee evaluations invoice collection and the timely payment of annual fixed fees while collaborating with management and performing other duties to meet business needs.

What we offer

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions   
• Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity including shared parental leave and adoption leave 
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training tools and development plan to grow and improve your skills every day

Qualifications :

About you

• You hold a Bachelors degree in Accounting or a related field.
• You are ACCA qualified with an ACA qualification considered an advantage.
• You have a minimum of six years of experience in accounting banking or payment-related services.
• You possess strong technical knowledge of accounting principles banking operations and payment processes.
• You demonstrate the expertise and professional judgment required to manage complex financial banking and payment-related activities

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment. 

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6500 employees - from 94 nationalities across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success lead to our sustainability and success. Were emotionally invested in our clients right from the beginning.

Remote Work :

No

Employment Type :

Full-time