IT Service Desk Jobs in Mauritius

Key Responsibilities Incident Management & Customer Support: Act as the primary point of contact for international clients end-users and technical staff managing inbound and outbound calls to resolve operational and technical queries. SLA & KPI Management: Ensure all tickets and calls are handle...

Purpose of the Job As part of a team support the global business use of all aspects of the Groups business applications.  To support the delivery of high quality and consistent data processes and reporting in all business areas and jurisdictions in line with Ocorians information and security model c...

Purpose of the Job As part of a team support the global business use of all aspects of the Groups business applications.  To support the delivery of high quality and consistent data processes and reporting in all business areas and jurisdictions in line with Ocorians information and security model c...

We are hiring a IT Service Management Engineer (Focussing on CSI) role within our Global Capability Delivery (GCD) centre in Mauritius to accelerate the digitisation and improvement of technology services across the EMEA region. This role is designed for someone focused on how services evolve not ju...

We are seeking an experienced IT Support Manager to lead and develop its global L1 end-user support function. This is a leadership role with a dual mandate: maintaining consistent high-quality service delivery across all regions while driving a structured programme of operational transformation thro...