Head of Spa

Our client is seeking an experienced Head of Spa to provide strategic leadership and oversee the performance and development of its spa operations.

This is a senior position suited to a commercially minded spa professional with strong leadership skills and a passion for delivering exceptional guest experiences.

• Provide strategic direction and leadership across all spa operations.
• Drive revenue growth and profitability through pricing promotions service development and commercial initiatives.
• Ensure exceptional guest experiences and consistently high service standards.
• Lead mentor and develop Spa Managers and their teams.
• Oversee budgeting financial planning and cost control.
• Monitor key performance indicators guest feedback and market trends to identify opportunities for improvement.
• Develop and implement standard operating procedures and ensure consistency across all locations.
• Collaborate with Marketing on campaigns packages and seasonal offers.
• Maintain strong relationships with suppliers and business partners.
• Ensure compliance with health safety and hygiene standards.
• Stay updated with wellness trends industry developments and competitor activity.
• Identify opportunities for innovation and continuous improvement.

• Currently residing in Malta.
• Minimum five years of experience in Spa Management including at least two years in a senior or multi-site role.
• Previous experience as a Head of Spa Spa Director Senior Spa Manager or similar position.
• Strong commercial and financial understanding with a proven ability to drive revenue and profitability.
• In-depth knowledge of spa wellness and beauty operations.
• Excellent leadership skills with the ability to manage and develop teams across multiple locations.
• Strong analytical organisational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Passion for delivering outstanding guest experiences.
• Fluent English; additional languages are considered an asset.
• Ability to perform effectively in a fast-paced high-standard environment.

If you are an experienced spa professional ready to take the next step in your career and lead multi-site operations apply today!