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Customer Care Agent (Maltese Speaking Required)

The Latino Agent


Job Location:

Birkirkara - Malta

Monthly Salary: € 18614 - 18614
Posted: 3 October 2026 (2 days ago)
Application Deadline: 31 December 2026
Vacancies: 1 Vacancy

Job Summary

Our client a well established organization in Malta is currently seeking a Customer Care Agent to join their team.

Recruiting applicants already residing in Malta.

Key Responsibilities
  • Handle customer enquiries via phone email and online channels.
  • Assist with customer requests and complaints in a professional manner.
  • Record cases accurately and escalate issues when required.
  • Provide excellent customer service while meeting quality standards.
  • Support general administrative tasks when needed.

Requirements
  • Previous experience in customer service call centre or a similar customer facing environment.
  • Fluent in English and Maltese (written and spoken).
  • O Level standard of education or equivalent.
  • Good knowledge of Microsoft Office (Word and Excel).
  • Strong communication problem solving and attention to detail skills.


Benefits
  • Health Insurance.
  • Membership.
  • Free parking.



Required Skills:

Previous customer service experience. Fluent in English and Maltese (written and spoken). O Level standard of education or equivalent. Good knowledge of Microsoft Office (Word and Excel). Strong communication problem solving and attention to detail skills.