Customer Support Team Lead Jobs in Malta

We are a fast-growing global performance marketing agency with deep expertise across the digital advertising landscape and adtech ecosystem. We operate a high-scale Mediabuying engine and our core focus is delivering strong profitable results across international markets.As we continue scaling our M...

Job Description Our client is a fast-growing international company providing operational and customer-focused solutions to businesses across digital industries. The organization is focused on delivering seamless user experiences optimizing customer journeys and supporting high-growth platforms globa...

Job Title: Finance Team LeadLocation: Malta (Hybrid - 3 days per week in office) Relocation package to Malta can be provided including flight and accommodation.Reporting to: Finance ManagerYou will oversee day-to-day accounting operations ensure accurate and compliant financial reporting and drive p...

Location: Hybrid in Malta or Remote from EuropeReporting to: Software ArchitectOur client is moving into a new phase of technical independence. They are migrating our core systems to a fully in-house model and need a Back-end Team Lead to spearhead the transition. This isnt a business as usual manag...

Our client a well-established CSP based in Malta is looking for a Team Lead to join their growing team. The Team Leader will manage a portfolio of clients build client relationships and mentor junior team members.This is a hybrid role that offers a salary of up to 45K.Role & ResponsibilitiesMentor a...

Your playing field:  Leading and managing the IT Service Management team providing direction coaching  performance management and career development while fostering a culture of accountability and continuous improvement.Owning the Change Management process by chairing and governing the Change Adviso...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Our client is a local Financial Institution who is looking to grow their team in Malta through a Danish Customer and Sales Officer. The purpose of the role is to support clients with existing financial products whilst establishing needs to support the clients financial situation.TasksProvide profess...

Key Responsibilities: Provide high-quality customer support via phone email and live chat to German-speaking customers.Assist with airline bookings flight changes cancellations and related inquiries.Effectively communicate solutions to customer issues while maintaining professionalism.Ensure accurat...

Key Responsibilities: Provide high-quality customer support via phone email and live chat to German-speaking customers.Assist with airline bookings flight changes cancellations and related inquiries.Effectively communicate solutions to customer issues while maintaining professionalism.Ensure accurat...

Key Responsibilities: Provide high-quality customer support via phone email and live chat to German-speaking customers.Assist with airline bookings flight changes cancellations and related inquiries.Effectively communicate solutions to customer issues while maintaining professionalism.Ensure accurat...

Ready to lead the platform that powers Tipicos data game As the central captain the Team Lead Data Platform & Infrastructure (m/f/x) is accountable for leading and developing the core data platform and infrastructure that fuels Tipicos enterprisewide data landscape. You ensure the platform stays sca...

Job Description Our client is an international gaming technology and marketing group with offices across multiple regions including Europe Asia and North America. They support and operate several well-established online gaming brands serving a global player base.Reporting to the Customer Service Man...

Position: Customer ExpertWork model: Remote in GreeceLocation: GreeceEmployment type: Full-timeWhat you will do:Communicate with customers via phone chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major bra...

Our client a fast growing company operating in the digital marketing sector for the iGaming industry is seeking to recruit a German Speaking Customer Service Agent to join their team in Malta or Cyprus. Responsibilities Helping internal and external customersContacting other departments when there i...

Join a vibrant international team dedicated to making the Internet a safer place for everyone!Who are we? Besedo is a tech company delivering Trust & Safety solutions to online marketplaces worldwide. Every year, we review and moderate over 500 million pieces of user-generated content and block more...

To enhance our team we are looking for you!At Twin Harbour Interactive we strive to develop high-quality strategy games and make them accessible for all players around the our eyes game development is a promise for fun and entertainment thats what we live and aim for!As a Customer Support Agent (f...

Responsibilities Supporting users and answer their questions via email.Participating in regular training sessions to learn and maintain expert knowledge of publication rules market trends and moderation best practices.Collaborating with your team members.Providing feedback to managers on trends comm...

Top Talent Recruitment is working with a leading Online Casino Gaming Company who is seeking to onboard an German speaking Customer Support Team Leader for their Malta office. Position: Customer Support Team Leader Location: Qormi Malta Employment type: Full-time Remuneration: Base salary. About t...

Our client is looking for a Trainer & QA Specialist (German Speaking) to support the development and performance of customer-facing teams. This role focuses on delivering effective training ensuring quality standards across customer interactions and supporting continuous improvement within the team...