Housekeeping Supervisor
Job Summary
Join the Legacy of Manhattan Grand Hotel
World of Business Pvt. Ltd. is a Maldivian hospitality and lifestyle company dedicated to redefining urban luxury and creating transformative experiences. With a vision to craft world-class destinations in the Maldives our portfolio is built on innovation authenticity and a deep commitment to service excellence.
Located in the vibrant heart of Hulhumalé City Manhattan Grand Hotel is an upscale urban retreat that blends contemporary elegance with the spirit of Maldivian warmth. The hotel features stylishly designed rooms and suites with panoramic views of the Indian Ocean signature restaurants offering global cuisines and versatile spaces for meetings events and celebrations. As one of Hulhumalés most anticipated hotel openings Manhattan Grand Hotel is set to become the preferred choice for business travelers holidaymakers and city dwellers seeking sophistication comfort and peace of mind.
We are currently seeking a Housekeeping Supervisor to join our pre-opening team at Manhattan Grand Hotel. This role is responsible for supervising the daily operations of the Housekeeping team ensuring guest rooms and public areas consistently meet the hotels exacting standards of cleanliness comfort and presentation.
Key Responsibilities:
- Supervise and coordinate the daily activities of Room Attendants and Public Area Attendants across assigned floors or sections.
- Conduct thorough room and public area inspections to ensure cleanliness presentation and maintenance standards are consistently met.
- Allocate room assignments and monitor productivity ensuring rooms are serviced within established time standards.
- Report maintenance issues damages or safety hazards promptly to Engineering and the Executive Housekeeper.
- Manage and control linen guest amenities and cleaning supplies within assigned areas minimising wastage.
- Train coach and mentor Housekeeping colleagues on cleaning standards safety procedures and brand expectations.
- Coordinate closely with Front Office to prioritise room readiness particularly during high-occupancy periods and VIP arrivals.
- Manage Lost & Found procedures for items found within assigned areas ensuring accurate logging and secure handling.
- Ensure compliance with health safety and hygiene regulations across all housekeeping operations.
- Ensure compliance with the Hotels brand standards grooming guidelines and Standard Operating Procedures.
To excel in this role you should have:
- Minimum 23 years of experience in a Housekeeping supervisory role preferably within an upscale or luxury hospitality environment.
- Strong knowledge of housekeeping operations cleaning standards and inspection procedures.
- Proven ability to lead train and motivate a team in a fast-paced operational environment.
- Excellent organisational skills with meticulous attention to detail.
- Sound understanding of health and safety regulations relevant to housekeeping operations.
- Strong communication and interpersonal skills with the ability to coordinate effectively across departments.
- Working knowledge of housekeeping management systems will be considered an advantage.
- Flexibility to work rotating shifts including weekends and public holidays as required.
At Manhattan Grand Hotel we believe that our colleagues are our greatest strength. We are committed to building a workplace that is inspiring supportive and rewarding. Our benefits include:
- Competitive salary and performance-based incentives.
- Paid annual leave and public holidays.
- Healthcare benefits and wellness programs.
- Opportunities for professional growth through training and development.
- Career pathways within World of Business Pvt. Ltd.s expanding portfolio.
- Colleague discounts on hotel services dining and stays.
- A collaborative and inclusive work culture where your ideas are valued.
If you take pride in leading a team that upholds impeccable standards behind every guests comfort we invite you to join our pre-opening team. Help us build a Housekeeping culture of precision and care as Manhattan Grand Hotel opens its doors to the world.