F&B Supervisor

World of Business Pvt. Ltd. is a Maldivian hospitality and lifestyle company dedicated to redefining urban luxury and creating transformative experiences. With a vision to craft world-class destinations in the Maldives our portfolio is built on innovation authenticity and a deep commitment to service excellence.

Located in the vibrant heart of Hulhumalé City Manhattan Grand Hotel is an upscale urban retreat that blends contemporary elegance with the spirit of Maldivian warmth. The hotel features stylishly designed rooms and suites with panoramic views of the Indian Ocean signature restaurants offering global cuisines and versatile spaces for meetings events and celebrations. As one of Hulhumalés most anticipated hotel openings Manhattan Grand Hotel is set to become the preferred choice for business travelers holidaymakers and city dwellers seeking sophistication comfort and peace of mind.

We are currently seeking an F&B Supervisor to join our pre-opening team at Manhattan Grand Hotel. This role supports the day-to-day supervision of Food & Beverage service across outlets ensuring consistent attentive and polished service that reflects the hotels brand of craftsmanship and genuine hospitality.

Key Responsibilities:

• Supervise daily service operations across assigned F&B outlets ensuring smooth and consistent execution during all meal periods.
• Lead coach and support service colleagues on the floor ensuring adherence to service standards and sequence of service.
• Monitor guest satisfaction during service proactively addressing concerns and ensuring prompt resolution of complaints.
• Coordinate closely with the kitchen team to ensure timely accurate order execution and food quality consistency.
• Conduct pre-shift briefings communicating menu updates promotions VIP guests and service priorities to the team.
• Monitor stock levels mise en place and outlet cleanliness ensuring readiness ahead of each service period.
• Assist in scheduling attendance monitoring and daily allocation of duties within the outlet team.
• Ensure compliance with hygiene food safety and licensing regulations at all times.
• Support cash handling billing accuracy and POS operations ensuring adherence to financial control procedures.
• Ensure compliance with the Hotels brand standards grooming guidelines and Standard Operating Procedures.

To excel in this role you should have:

• Minimum 23 years of experience in a Food & Beverage supervisory role preferably within an upscale or luxury hospitality environment.
• Strong knowledge of F&B service standards outlet operations and guest service recovery techniques.
• Proven ability to lead and motivate a service team in a fast-paced environment.
• Excellent communication and interpersonal skills with a professional and guest-focused approach.
• Sound understanding of food safety hygiene standards and licensing compliance.
• Working knowledge of POS systems and basic F&B cost/stock control practices.
• Strong attention to detail and ability to multitask under pressure.
• Flexibility to work rotating shifts including evenings weekends and public holidays as required.

At Manhattan Grand Hotel we believe that our colleagues are our greatest strength. We are committed to building a workplace that is inspiring supportive and rewarding. Our benefits include:

• Competitive salary and performance-based incentives.
• Paid annual leave and public holidays.
• Healthcare benefits and wellness programs.
• Opportunities for professional growth through training and development.
• Career pathways within World of Business Pvt. Ltd.s expanding portfolio.
• Colleague discounts on hotel services dining and stays.
• A collaborative and inclusive work culture where your ideas are valued.

If you lead with attentiveness consistency and a genuine passion for service excellence we invite you to join our pre-opening team. Help us build an F&B culture of craftsmanship and connection as Manhattan Grand Hotel opens its doors to the world.