F&B Hostess
Job Summary
World of Business Pvt. Ltd. is a Maldivian hospitality and lifestyle company dedicated to redefining urban luxury and creating transformative experiences. With a vision to craft world-class destinations in the Maldives our portfolio is built on innovation authenticity and a deep commitment to service excellence.
Located in the vibrant heart of Hulhumalé City Manhattan Grand Hotel is an upscale urban retreat that blends contemporary elegance with the spirit of Maldivian warmth. The hotel features stylishly designed rooms and suites with panoramic views of the Indian Ocean signature restaurants offering global cuisines and versatile spaces for meetings events and celebrations. As one of Hulhumalés most anticipated hotel openings Manhattan Grand Hotel is set to become the preferred choice for business travelers holidaymakers and city dwellers seeking sophistication comfort and peace of mind.
We are currently seeking an F&B Hostess to join our pre-opening team at Manhattan Grand Hotel. This role serves as the welcoming face of the restaurant ensuring every guest receives a warm greeting a smooth seating experience and an introduction to the outlet that sets the tone for an exceptional dining experience.
Key Responsibilities:
- Warmly welcome and greet guests upon arrival at the restaurant creating a positive first impression at all times.
- Manage table reservations walk-ins and seating arrangements efficiently to optimise guest flow and outlet capacity.
- Escort guests to their tables present menus and provide a brief introduction to the outlets concept and offerings.
- Maintain an accurate and up-to-date reservation log coordinating with the Restaurant Manager on covers and special requests.
- Manage guest waitlists during peak periods communicating wait times clearly and courteously.
- Coordinate closely with the service and kitchen teams to ensure smooth seating flow and timely table turnover.
- Handle guest enquiries special occasion requests and dietary or seating preferences with attentiveness and care.
- Ensure the host stand entrance and waiting area remain clean organised and presentable at all times.
- Bid farewell to departing guests warmly ensuring a positive final impression of their dining experience.
- Ensure compliance with the Hotels brand standards grooming guidelines and Standard Operating Procedures.
To excel in this role you should have:
- Minimum 1 year of experience as a Hostess Guest Service Agent or similar guest-facing role preferably within an upscale or luxury hospitality environment.
- Excellent communication and interpersonal skills with a warm and welcoming demeanour.
- Strong organisational skills particularly in managing reservations seating and guest flow.
- Working knowledge of restaurant reservation systems will be considered an advantage.
- A polished professional appearance and confident guest interaction style.
- Ability to remain composed and courteous during high-volume or peak service periods.
- Excellent communication skills in English; additional languages will be considered an advantage.
- Flexibility to work rotating shifts including evenings weekends and public holidays as required.
At Manhattan Grand Hotel we believe that our colleagues are our greatest strength. We are committed to building a workplace that is inspiring supportive and rewarding. Our benefits include:
- Competitive salary and performance-based incentives.
- Paid annual leave and public holidays.
- Healthcare benefits and wellness programs.
- Opportunities for professional growth through training and development.
- Career pathways within World of Business Pvt. Ltd.s expanding portfolio.
- Colleague discounts on hotel services dining and stays.
- A collaborative and inclusive work culture where your ideas are valued.
If you take pride in creating the first warm impression of every dining experience we invite you to join our pre-opening team. Help us welcome guests with genuine grace as Manhattan Grand Hotel opens its doors to the world.