Technical Sales Engineer MalaysiaSingapore
Subang Jaya - Malaysia
Job Summary
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change an undergraduate student exploring your first opportunity or recent graduate with an advanced degree we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
As a Technical Sales Engineer - Malaysia/Singapore you will be responsible for the efficient handling of technical queries for all Copeland products from customers field personnel and internal colleagues. Conducting training on application and installation and new products will be a key part of the job. Business development via developing and delivering technical solution Inspired by customer needs pain points thru daily interaction with customers & market will be another key part of the job.
Responsibilities:
Acquire and maintain proficiency in all Copeland products and services particularly system design and operation.
Provide technical support during the specification and design process
Provide support and take ownership on customer product lab test in third party test lab as well as Copeland test lab.
Assist in selecting the appropriate Copeland product for the customer based on requirements and objectives
Conduct product demonstrations when required and answer any technical sales questions during the sales process
Organize training material and conduct technical seminars on product application and installation.
Provide ongoing technical support throughout the product lifecycle when necessary and respond to technical inquiries in a prompt professional and courteous manner.
Stay updated on industry trends regulation and new technologies in the HVACR sector
Support the installation commissioning and troubleshooting of HVACR systems with Copeland product visit sites as required to review systems and diagnose problems.
Provide tangible application and commissioning supports state-of-the-art solutions to the customers using Copeland Oil Free Centrifugal compressor Copeland Variable Speed and integration solution products
Communicate andshare knowledge / experiences internally
Identifyand support any opportunities for upsellcross-sell and land new customers
Provide support to customers outside of Malaysia and Singapore as needed
Perform related duties as assigned by the Supervisor
Requirements:
University degree or equivalent in Engineering minimum five (5) years air-conditioning and refrigeration (HVAC/R) industry system development experience
Excellent hands-on technical knowledge of compressors including variable & fixed speed system design electrical systems including inverter driver controllers and trouble shooting
Knowledge in oil free compressors and system development
Good written and oral English skills
Solid computer skills including MS Office Internet software E-mail Windows
Excellent spreadsheet knowledge required
Excellent planning organizing and prioritizing skills
Attention to detail and an eye for errors
Able to communicate with all levels within the organization
Able to learn and work independently whilst still working as an integral part of the team
Legal authorization to work in the country of employment (Malaysia) sponsorship will not be provided.
This position will be employed through Pebl Copelands Employer of Record (EOR) / Professional Employer Organization (PEO) partner in Malaysia while working full-time and exclusively for Copeland.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Required Experience:
IC
About Company
White-Rodgers is a leading manufacturer of thermostats, valves, controls and system protectors for the heating, air conditioning, and refrigeration industry.