SOC Shift Leader

SOC Shift LeaderKuala Lumpur(Hybrid)

WHO WE ARE

S-RM is a global intelligence and cyber security consultancy. Since 2005wevehelped some of the most demanding clients in the world solve some of their toughest information security challenges.

Wevebeen able to do this because of our outstanding people.Werecommitted to developingsharp curious driven individuals who want to think critically solve complex problems and achieve success.

But we also know that workisnteverything.Itsabout the lives and careers it helps us build.Wereimmensely proud of thiscultureand we invest in our peoples wellbeing learning and ideas every day.

Wereexcitedyourethinking about joining us.

WORKING IN CYBER AT S-RM

Our Cyber Security division is the fastest-growing part of S-RM. Thecyber sector is always evolving and ourAdvisoryManaged Services andIncident Responsepractices arein moredemand than ever.

Werebuilding a team to meet this challenge.Werequickto respond innovate and improve. Wedontget too hung up on hierarchy or bureaucracy. If your ideas are good enoughwellempower you to implement them. Ifyourethe best person to talk to a customeryoullget that opportunity regardless of the title in your email signature. And when you need a hand your team will always have your back.

We alsodontbelievetheresa typical cyber security professional.Wevebuilt a team of intelligence analysts technical specialists software developers investigators risk managers and more.Youllalways find a range of perspectives andexpertiseto help you learn and grow.

If that sounds like your kind of teamwedlike to hear from you.

THE ROLE

The SOC Shift Leaderis responsible forleading and coordinating Security Operations Centre (SOC) activities during assigned shifts. This role ensures effective monitoring detection investigation escalation and response to cybersecurity threats and incidents across the organisations environment.

The SOC Shift Leader acts as the primary operational lead during the shiftprovidingtechnical guidance to analysts overseeing incident handling ensuring SLA adherence andmaintainingoperational readiness and reporting.

Delivery

• EnsureMonitoring ofSecurity Events: Continuouslymonitorand analyse security alerts from EDR SIEM and other security tools to detect suspicious activities or potential threats.

• Lead and manage SOC operations during assigned shifts.

• Coordinate daily activities of SOC Analysts.

• Act as the primary escalation point for operational incidents and analyst support.

• Ensure effective incident triage investigation containment and escalation.

• Maintain shift handovers and operational continuity between shifts.

• Ensure adherence to SOC processes runbooks andplaybooks..

• Validate and prioritise security alerts and incidents.

• Lead initial incident response activities and coordinate escalations where.

• Ensure incidents are categorised and handled according to severity and SLA requirements.

• Support threat hunting and proactive detection activities.

• Prepare and deliver shift reports incident summaries and operational updateswhere

• Communicate major incidents to management and relevant stakeholders.

• Participate in post-incident reviews and lessons learned sessions.

• Escalate critical incidents according to the incident response plan.

WHAT WERE LOOKING FOR

• Qualifications: ABachelorsdegree in a relevant subject for example cybersecurity computer science. Relevant industry certifications areadvantageous.

• 2 to 3yearsexperiencein cybersecurity operations or SOC environments

• Technical Expertise: Solid understanding of security fundamentals including threat detection incident responseendpointand network security.

• Reliability: Our customers depend on us to manage their security and provide cyber-resilienceyou must be dependable.

• Expertisein use of EDR is. Familiarity with other security tools such as SIEMSOAR and automation toolsfirewalls andother security solutionsaredesirable.

• Incident Response: Experience in responding to and remediating security incidents including credential theft andmalware basedattacks.

• Threat intelligence:Demonstrable knowledge of current cyber threat actors their tactics techniques and procedures.

• Threat Detection: Understanding of security monitoring threat detection techniques and the ability to exploit detection systems foroptimalperformance.

• Communication: Clear and concise verbal communication skills with the ability to work effectively across teams; preferably you should be able to communicate technical findings to a non-technical audience. Able to write and format incident reports and summaries.

Growth of the service

• Continuous Improvement: Work closely with other IT teams security engineers and senior SOC members to refine detection processes and improve overall security posture.

• Collaboration: Collaborate with SOC analysts security engineers and IT teams to ensure seamless operation of security tools and alignment with broader cybersecurity practices.

• Security Enhancements:Identifyareas for improvement in security monitoring and response capabilities proposing andassistwith implementingnew solutionswhereappropriate.

• Collaborating with Global Teams: Work closely with other cyber security teams to ensure seamless integration of SOC operations with our broader cybersecurity initiatives and business units especially Incident Response.

• Contributing to Internal Technical Development Initiatives: When the schedule allows you will have opportunities toparticipatein and contribute to internal technical development initiatives enhancing our tools processes and overall incident response capabilities.

• Self-directed with the ability to prioritize tasks and manage workload efficiently across multiple concurrent onboarding engagements

The successful candidate must have permission to work in Malaysiaby the start of their employment.

OUR BENEFITS

We offer thoughtful balanced rewards and support to help our people do their best work and live their lives outside it including:

• 20 days paid holiday each year: in addition to public holidays as well as 1 additional day of leave for every year you work at S-RM up to a maximum of 5 days.
• Pension scheme: S-RM contributes to Employees Provident Fund (EPF) in accordance with legislative requirements.
• Life Insurance: help someone you love should something happen to you. (Further details coming soon.)
• Company-paid private medical and dental insurance. (Further details coming soon.)
• Company-paid maternity paternity and fertility treatment leave.
• Employee Assistance Programme: free access to specialist support services including counselling as well as an online portal of useful articles tips and tools. Available 24/7 365 days a year.

To apply for this role please submit an up-to-date CV through this link: Job Application for SOC Shift Leader at S-RM