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Senior Executive, Account Management (E-commerce)
Job Location:
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 August 2026 (4 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As a Senior Account Executive (E-commerce) youll work closely with brands and Key Account Managers to manage client accounts uncover growth opportunities and turn data into strategies that drive online sales.Youll be involved in client engagement performance analysis growth planning and commercial opportunities while collaborating with internal teams to bring campaigns and ideas to youre commercially driven data-savvy organised and love working with clients wed love to have you on the team!
What Youll Do
1. Account Operations & Client Engagement
- Act as a reliable point of contact for day-to-day client communications ensuring high client satisfaction and positive NPS.
- Assist Key Account Managers in preparing client presentations performance reports and regular business reviews.
- Track project timelines update status reports and ensure all contractual SLAs and day-to-day operational deliverables are met.
2. Growth Strategy & Commercial Execution
- Deliver expert recommendations on growth levers campaign strategies and promotional plans to optimize clients online sales.
- Conduct in-depth research on client performance market trends and competitor activity across e-commerce channels.
- Analyze platform data and client insights to identify upsell or cross-sell opportunities for AnyMind Groups tech and service solutions.
- Collaborate with Key Account Managers to drive account retention performance improvement and long-term revenue growth.
3. Cross-Functional Collaboration
- Work closely with internal operations customer service digital marketing and product teams to ensure seamless execution of client
- campaigns.
- Clearly communicate client briefs agendas and feedback to internal stakeholders to keep projects on track.
Who You Are
- Experience: Minimum 13 years of e-commerce experience preferably with an e-commerce enabler brand or platform.
- Education: Bachelors Degree in Business Marketing E-commerce or a related field.
- Commercial Mindset: Performance-driven analytical and comfortable working with e-commerce data and metrics to solve businesschallenges.
- Communication & Relationship Skills: Strong interpersonal skills with high empathy flexibility and fluency in English (both written andspoken).
Why Youll Love It
- Advanced AI tools for all positions
- Creative office at KL ECO CITY.
- Competitive Salary
- Performance Review (2 times per year)
- Annual Performance Bonus
- Annual Paid Leave
- Marriage Compassionate and Parental Leaves
- Health Insurance
- Social Security
- Monthly Quarterly Annual MVP Awards (prizes up to 8000USD)
- TGIF and other fun events at office
Required Experience:
Senior Exec
About Company
AnyMind Group is an end-to-end Brand Enablement Platform with proprietary software that enables individuals and businesses for brand building, manufacturing, e-commerce, marketing, logistics and global expansion.
