Security Operations Manager

About the role
We are representing our client a leading Hyperscale data center provider. Currently they are seeking for a Data Center Security Operations Manager to lead and safeguard their physical and operational security infrastructure. Reporting to the Director of Operations you will take ownership of multi-site security posture guard force management surveillance systems and compliance frameworks to deliver high-availability service for hyperscale and enterprise clients

Location: Johor Bahru

Key responsibilities

• Physical Security & Access Governance: Direct day-to-day access protocols biometric controls NVR/CCTV deployments and lifecycle management of security hardware across facilities. Maintain zero-tolerance policies for tailgating and unapproved access.
• Vendor & Guard Force Leadership: Oversee security contractors and physical guard operations. Establish KPIs monitor SLA adherence draft comprehensive SOPs and cross-train site engineers on security workflows.
• System Maintenance & Technical Oversight: Ensure maximum availability of access control platforms (e.g. Lenel) IP-based CCTV networks and 90-day video retention protocols. Coordinate procurement licensing and vendor support.
• Compliance Audits & Incident Response: Lead site readiness and technical due diligence for global standards such as ISO 27001 PCI-DSS and SOC 2. Manage incident logs conduct access audits and liaise with corporate risk teams and local authorities.
• Financial & Resource Management: Oversee Security Opex/Capex budgeting vendor contracts and monthly performance and risk reporting.

Requirements:

• Education: Degree or Diploma in Engineering Information Technology or a related discipline.
• Experience: 3-5 years of hands-on data center experience including at least 2 years in a supervisory or leadership role.
• Technical Mastery: In-depth working knowledge of physical access control systems (e.g. Lenel) IP surveillance NVR/CCTV setups BMS DCIM and ITSM frameworks.
• Audit & Compliance Knowledge: Familiarity with ISO 27001 SOC 2 and PCI-DSS compliance requirements.
• Certifications (Bonus): PSP CISSP or ITIL certifications are highly advantageous.
• Attributes: Self-motivated process-driven and comfortable operating in a 24/7 high-availability environment.

Interested and qualified candidates may apply online or email to adelene@ OR (WhatsApp)

Only shortlisted candidates will be notified.