Sales Development Representative English Speaker

We are SummitNext Technologies Sdn. Bhd. a BPO and Technology Solutions provider located in Selangor where innovation meets excellence. As we embark on our rapid expansion we are eagerly seeking talented individuals to join our team as Sales Development Representatives.

Job Description

• Conduct outbound telemarketing calls to potential and existing customers using the provided database and leads.
• Engage customers professionally understand their needs and identify potential sales opportunities.
• Present promote and explain products and services using persuasive and consultative communication skills.
• Qualify leads and successfully set appointments for the sales team based on defined criteria.
• Follow up consistently with leads generated through marketing campaigns databases and other sources.
• Achieve and exceed weekly and monthly calling qualified lead appointment-setting and sales targets.
• Maintain accurate records of customer interactions lead status call outcomes and appointments in the CRM system.
• Build and maintain strong long-lasting customer relationships.
• Handle customer objections rejection and enquiries professionally.
• Collaborate closely with the sales team to ensure qualified appointments and leads are properly handed over.
• Identify opportunities for upselling and cross-selling products and services.

Job Requirements

• Nationality: Malaysian
• Minimum 1 year of proven experience in telemarketing telesales business development inside sales or a similar customer-facing sales role.
• Strong outbound telemarketing experience required particularly calling customers and setting appointments.
• Proven track record of generating qualified leads and securing sales appointments over the phone.
• Experience in BPO call centre telesales telemarketing inside sales or business development highly preferred.
• Excellent English communication skills (spoken and written) required.
• Mandarin-speaking ability will be an advantage.
• Confident in handling objections rejection and difficult customer conversations.
• Persuasive persistent and results-oriented with a positive attitude and strong resilience.
• Good time management and organisational skills.
• Working knowledge of CRM systems and relevant computer applications.
• Minimum SPM qualification or equivalent.

Salary

• Basic Salary: RM2800 RM3000
• Commission Pay

Benefits

• Training Provided
• Birthday Leave
• Annual Leave
• Medical Leave
• EPF & SOCSO
• Maternity Leave

Working Hours

• Monday to Friday 9:00 a.m. 6:30 p.m.
• Following Singapore Public Holiday schedule

Expected Start Date: Immediate