Project Manager (Insurance)

The Project Manager will be responsible for leading the delivery of business and technology projects across Life General and/or Medical Insurance. The role will manage project planning governance stakeholder engagement vendor coordination risks dependencies and execution activities to ensure successful delivery of transformation initiatives.

Working closely with business stakeholders product owners technology teams vendors and programme leadership the Project Manager will drive project outcomes from mobilisation through implementation ensuring delivery aligns with business objectives timelines budgets and quality standards.

• Lead end-to-end delivery of insurance transformation and technology projects.
• Develop and maintain detailed project plans milestones timelines and delivery roadmaps.
• Define project scope objectives deliverables and success criteria.
• Monitor project progress and proactively manage delivery risks and issues.
• Ensure projects are delivered on time within budget and to agreed quality standards.
• Support project mobilisation implementation and transition activities.

• Build strong relationships with business stakeholders sponsors technology teams and external partners.
• Facilitate project governance forums working groups and steering committee meetings.
• Prepare and present project status reports dashboards and executive updates.
• Manage stakeholder expectations and maintain alignment across project teams.
• Escalate key decisions risks and issues appropriately.

• Establish and maintain project RAID logs (Risks Assumptions Issues and Dependencies).
• Proactively identify assess and mitigate delivery risks.
• Manage project dependencies across business technology and vendor workstreams.
• Implement issue resolution and escalation processes to minimise project impacts.
• Support change control processes and assess impacts to scope budget and timelines.

• Coordinate activities across internal delivery teams vendors and third-party partners.
• Track vendor deliverables and ensure alignment with project objectives and timelines.
• Support vendor governance performance monitoring and issue resolution.
• Facilitate collaboration across multiple workstreams and stakeholder groups.

• Manage project budgets forecasts and financial reporting.
• Support resource planning and allocation across project workstreams.
• Monitor project expenditure and provide regular financial updates.
• Ensure effective utilisation of project resources and delivery capacity.

• Partner with business and technology teams to support solution delivery and implementation.
• Coordinate testing deployment business readiness and transition activities.
• Support change management and adoption initiatives.
• Ensure successful handover into business operations and support teams.