Operations Supervisor, Production

The FQAP Supervisor oversees the Final Quality Assurance & Pending (FQAP) operations within WD Penangs HDD media component manufacturing environment. This role is responsible for leading a mixed team comprising Senior Leaders Leaders Technicians Coordinators and Operators to ensure all products meet WD quality and production standards. The Supervisor drives day-to-day floor operations enforces process discipline and collaborates with Engineering to resolve quality issues.

Key Responsibilities

• Supervise and coordinate daily FQAP operations across shifts managing a team of Leaders Technicians Coordinators and Operators.
• Meet daily shipment as per Dept objective
• Monitor production and quality output; track key metrics (parts transaction targets throughput) and escalate issues promptly.
• Lead PI Count
• Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) for quality non-conformances and escapes.
• Ensure adherence to SOPs Work Instructions and process control plans on the production floor.
• Conduct shift handovers team briefings and coordinate manpower planning and scheduling.
• Coach develop and assess team members including Technicians Coordinators Leaders and Operators.
• Liaise with Manufacturing Engineering and Process teams to implement process improvements and resolve technical issues.
• Maintain audit readiness; ensure ESD safety and cleanroom compliance at all times.
• Prepare and present shift/daily performance reports to the Manager.

Qualifications :

Education: Bachelors Degree in Engineering or related technical field

Experience: Minimum 23 years of experience in manufacturing operations production technical training or learning and development within a manufacturing environment.

Supervisory: Min. 2 years leading a production or quality team (Technicians Operators Leaders)

Technical Skills: Familiar with SPC FMEA RCA/CAPA and production floor control systems

Systems: Working knowledge of MES/ERP systems; proficient in MS Office

Additional Information :

WD thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at  to advise us of your accommodation your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests please report it immediately to WD Ethics Helpline or email .

Remote Work :

No

Employment Type :

Full-time