Data Analyst
Kuala Lumpur - Malaysia
Job Summary
About Nintex:
At Nintex we are transforming the way people work everywhere.
As the global standard for process intelligence and automation were trusted by over 10000 public and private sector organizations across 90 countries. Our customers from industry giants like Amazon Coca-Cola and Microsoft rely on the Nintex Platform to accelerate their digital transformation journeys by managing automating and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing theirvery best work every day. Collaboration is constant our workplace is fun the environment is fast-paced and we value our peoples curiosity ideas and enthusiasm. Driven by passion and accountability we take initiative measure progress and deliver results. Our culture fosters innovation and problem-solving fueled by curiosity and a commitment to thinking big. Together we move with agility prioritize customer needs and build unity through empathy leaving a positive impact wherever we go.
About the role:
This roleis responsible forimproving the quality integrity and usability of core revenue data within Salesforce.The analyst is expected to work with moderate independence applying sound judgment toprioritize and resolve data quality issues and contribute to process improvement recommendations.The analyst willexecute againstdata cleanup deduplication and account management processes while partnering closely withRevOps Sales and Customer Success to ensure data isaccurateand actionable. This role is critical to reducing data debt and enabling reliable reporting& analyticsand go-to-market execution.
Your contribution will be:
Salesforce Data Quality Management
- Identifyand resolve duplicate accounts and contacts applying judgment to assess root causeand recurrence patterns.
- Execute accountmergesandmaintainaccurateaccount hierarchies.
- Enforce data standards (naming conventionsfields ownership) and flag systemicviolations for process review.
Account Ownership & Territory Alignment
- Support account assignment updates based on territory rules.
- Partner withRevOpsto ensure accounts are routed and owned correctly.
- Maintain clean parent/child account structures
- Data Hygiene & Ongoing Maintenance
- Design and conduct regular audits of CRM data qualityidentifyingpatternsandrecommendingsystemic fixes.
- Monitor and remediate incomplete or inconsistent records.
- Maintain dashboards or reports highlighting data quality issues and present findings to relevantstakeholders.
Cross-Functional Support
- Partner with Sales and CS to resolve data discrepanciesimpactingdeals or accounts.
- Support Marketing with lead/account alignment where needed.
- Triage prioritize and resolve ad hoc data cleanup requests escalating complex issues withrecommended solutions.
Process & Automation Support
- Lead documentation and continuous improvement of data governance processes; proactivelyidentify gaps.
- Partner withRevOpsSystems to support implementation of duplicate rules validation rules andautomation.
- Develop and present recommendationsto reduce manual cleanup through tooling or processimprovements.
To be successful we think you need:
- Bachelors degree in Data Analytics Statistics Computer Science or equivalent preferred; advanced degree or relevant certifications may substitute for experience
- 2years of experience in data analysis operations or CRM data management
- Demonstrated experience working with Salesforce including data management and recordmaintenance
- Experience working with large datasets andexecutingdata cleanupat scale
Whats in it for you
Nintex has a hybrid working model enabling us to build culture learn and grow together. We intentionally connect and collaborate while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
While our offerings differ from country to country we offer our entire global workforcean array of exciting perks and benefits including
- Global Gratitude and Recharge Days
- Flexible paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact paid volunteer time and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow and an incredible global community
View more about our benefits here: Experience:
IC
About Company
Discover what makes Nintex the leader in end-to-end process & workflow automation. Power your team with custom app dev for integrated workflow automation.