Configuration Analyst

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

About the role

As a Configuration Analyst you translate market requirements into functional solution this role you bridge the gap between platform capability and user experience. You take the foundational features built by our engineering teams and the intuitive designs from our UX team and translate them into functional mission-critical solutions that our customers rely on every day.

You will work within a professional configuration lifecycle ensuring that every solution is version-controlled modular and built to the highest standards of reliability. Your work ensures that our Resilience Platform remains a powerful integrated toolset for organizations worldwide.

Key Responsibilities (What youll do)

Solution Construction & Technical Delivery

• Build & Configure: Use the platforms low-code/no-code toolset to build forms workflows dashboards and automated logic for solutions like Recover Collaborate and Resolve.

• Standardized Lifecycle: Follow a professional Dev Test Production lifecycle ensuring all configuration is version-controlled and documented before global release.

• Scalable Architecture: Build modular configurations that adhere to core data models ensuring products evolve and upgrade effortlessly while enabling customers to adopt specific subsets of functionality across the platform.

Quality Performance & Governance

• Functional Validation & Regression Testing: Conduct thorough testing of all configurations to ensure they are stable performant and correctly integrated ensuring there is no negative impact to existing logic or horizontal modules within the platform.

• Proactive Triage: Identify and raise configuration-level bugs platform constraints or items that do not meet established configuration standards/guidelines to the Senior PO.

• Library Maintenance: Manage the global solution library ensuring it remains a clean and high-performance source of truth for all customer deployments.

Collaborative Development

• Requirement Alignment: Work closely with the Senior Product Owner for Configuration and Product Managers to turn business requirements into clear configuration designs.

• Standardized Documentation: Produce clear solution definitions and Technical Receipts. Ensure that all configuration dependencies and version histories are transparently documented to support system governance and future impact analysis.

• Peer Review Participation: Engage in a peer-review process to audit the configuration of fellow analysts. This serves as an additional quality gate and increases overall visibility and awareness across the solution ecosystem.

• Innovation: Identify opportunities to improve standard product configurations based on user feedback and industry trends to ensure the platform remains a market leader.

Basic Requirements

Qualifications (What were looking for)

Preferred Education/Degrees: Bachelors degree or relevant diploma in:

• Information Technology
• Computer Science
• Business Information Systems (or related fields)

Technical Experience & Skills: Familiarity or a foundational understanding of:

• Prior experience working in enterprise low-code/no-code graphical user interface (GUI) environments (e.g. Salesforce ServiceNow Jira Noggin or similar platforms).
• Data modeling & Relational data flows
• UX Design & Product design

Experience & Skills

• Configuration Expertise: Proven success configuring enterprise SaaS platforms (experience with low-code/no-code platforms like Noggin Salesforce or similar ERP/CRM systems is highly regarded).

• Testing & Validation: Practical experience executing structured testing cycles. Proven ability to perform impact analysis and validate that new configurations do not create regression issues within a shared platform environment.

• Logical Problem Solver: Strong ability to understand complex business processes and translate them into efficient system workflows.

• Attention to Detail: A commitment to precision in both data structures and user interface logic.

• Agile Experience: Comfortable working in collaborative Agile/Scrum teams using tools like Jira and Confluence.

Core Attributes

• Product-Focused: A commitment to building high-quality reusable solutions that can scale to thousands of users.

• Systems Thinker: Ability to see how individual configurations fit into the broader Resilience Platform ecosystem.

• Clear Communicator: Capable of explaining technical logic to both technical and non-technical teammates.

Other Requirements

• Successful applicants will be required to pass a police security clearance

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.