Business Developer Category Contract Logistics, IKEA Supply Chain Operations

We are looking for a skilled and motivated person to source negotiate and develop our warehousing and logistics partnerships and to make sure they deliver strong performance for IKEA customers. Our team sources implements and develops solutions that balance total supply chain cost with service level capacity and sustainability.

As a Business Developer you will play a key role in shaping the future of IKEAs logistics network.
You will own a portfolio of external logistics service providers end to end: sourcing new solutions implementing them together with the team and driving your service providers day-to-day performance against clear targets for cost quality lead time and capacity utilisation. You will secure the business objectives set out in the Category Contract Logistics business plan and build service providers that perform today and are ready for tomorrow. Your work connects directly to three of our business priorities:
Low cost: you deliver year-on-year cost development across your portfolio and take waste out of the value chain so we offer better service at a lower total cost.
Growth: you secure reliable flexible warehouse capacity that scales as our volumes grow and our network changes.
Accessibility for the many people: by making the supply chain more affordable and more available you help bring IKEA within reach of even more people.
This is a full-time role based in our office in Port Klang Malaysia reporting to the Business Development Manager Contract Logistics.

Qualifications :

• Lead commercial activities and negotiations securing competitive agreements aligned with our business plans.
• Build and maintain a strong portfolio of logistics service providers ensuring alignment with long-term business needs.
• Take overall responsibility for implementing new solutions together with the team ensuring a smooth start-up and steer day-to-day performance so that service providers consistently deliver against KPIs on cost quality lead time and utilisation.
• Drive continuous development of both the business and service providers embracing innovation and future-focused solutions.
• Identify and act on new business opportunities participate in tenders and create conditions for cost optimisation and sustainable growth.
• Stay ahead of the market: monitor industry trends cost drivers and legal frameworks; share insights and turn them into action.
• Develop and implement annual action plans with service providers to achieve strategic objectives and measurable results.
• Ensure compliance with agreements IWAY standards and Supply Chain Security requirements and internal processes and ways of working.
• Represent IKEA as a trusted business partner always acting with a value- and fact-based approach.

We are looking for someone who combines expertise curiosity and a strong business mindset:

• Solid knowledge of logistics including contract logistics warehousing and distribution with a clear understanding of warehousings role cost structure and key drivers in the supply chain.
• Strong awareness of market conditions and cost drivers in South and Southeast Asia.
• Proven ability to optimise supply chain costs and deliver value supported by excellent negotiation skills.
• Comfortable using data analytics and finance to drive business decisions and improvements through facts and insights.
• Legal knowledge related to logistics and warehousing agreements.
• Exceptional presentation and communication skills and ability to influence and engage diverse stakeholders.
• Collaborative team player who thrives in cross-functional international environments.
• Self-driven and highly organised able to manage multiple priorities and act as a change driver.
• University degree in logistics economics or business administration with at least 5 years of relevant experience.
• Fluent in English both spoken and written.
• Proficiency in tools such as Excel Power BI and PowerPoint.
• Experience with IKEA Supply Chain and leading cross-functional cross-cultural initiatives is a plus.

Additional Information :

Why Join Us

We believe in you. You will lead your assignment in a diverse team partnering with world-class service providers and driving continuous improvement in logistics.
We grow with you. In regular conversations with your manager you can explore your development and career opportunities and we will support you on the way. We embrace making mistakes and learning from them. For us at IKEA this is the best way forward.
We develop together. We listen build strong relationships and help our partners grow to their full potential.

Recruitment Process

If this sounds like the right opportunity for you we would love to hear from you! The selection process is ongoing so please submit your application in English as soon as possible no later than 7 October 2026. 

Remote Work :

No

Employment Type :

Full-time