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Branch Operations Manager (FMCGFood Distribution)
Job Location:
Monthly Salary:
Experience Required:
Posted:
12 October 2026 (5 hours ago)
Posted:
Application Deadline:
9 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role Overview:
The Branch Operations Manager takes full ownership of commercial outcomes operational performance and team development for the branch operations. This role requires a strategic leader who can drive top-line revenue optimize supply chain and logistics processes and elevate key client relationships across the region.
Key Responsibilities:
- Hold direct accountability for achieving or exceeding monthly quarterly and annual sales revenue and production targets.
- Drive customer conversion strategies outbound sales calls and corporate B2B client acquisition across the territory.
- Analyze local market dynamics competitor actions and client feedback to refine commercial tactics.
- Track sales pipelines CRM data accuracy and key performance metrics (KPIs).
- Spearhead recruitment onboarding and product training for sales and branch support staff.
- Provide continuous sales coaching regular performance evaluations and incentive administration.
- Oversee branch staffing schedules shift planning attendance and team morale.
- Ensure all sales and customer operations strictly adhere to company policies statutory regulations and industry standards.
- Work cross-functionally with internal stakeholders to guarantee smooth service execution.
- Manage branch reporting budget allocation and cost-control initiatives.
- Recommend and enforce operational workflows to optimize inventory control stock management and reorder planning.
- Maintain warehouse layout and organization in compliance with corporate policies.
- Project future space equipment and labor requirements relative to business expansion serving as the functional lead for facility expansion or relocation projects.
- Standardize procedures to improve order delivery route scheduling and fleet efficiency.
- Manage owned truck fleets and third-party logistics (3PL) service providers.
- Anticipate long-term transport resource and equipment requirements in line with corporate growth plans.
- Directly manage high-level client escalations service complaints and retention programs.
- Build long-term high-value partnerships with key accounts commercial entities and regional industry stakeholders.
Requirements
- Bachelors degree in Business Administration Marketing Finance Economics Supply Chain or a related field.
- 5 to 8 years of progressive sales/commercial experience including at least 3 years in a branch management or supervisory role.
- Proficiency in CRM tools P&L management budget tracking and operational forecasting.
- Strong leadership and team coaching skills solid understanding of local regulatory standards and strong oversight of warehouse and transport logistics.
Required Skills:
Food Ingredient Knowledge & Applications B2B Sales Business Development Customer Relationship Management Negotiation Communication Business Acumen Cost Management Sales Forecasting & Pipeline Management Market/Competitor Analysis Time Management & Organizational Skills Technical Solution Recommendation P&L & Financial Management Warehouse & Inventory Control Fleet & Route Optimization CRM Platform Proficiency Team Leadership & Coaching Regulatory & Compliance Standards Workforce Scheduling & Operations Budgeting & Cost Control Strategic Market Analysis
