AI Solutions Lead

About us

Apex Alliance Hotel Management operates 18 hotels across six European markets Lithuania Latvia Estonia Poland Romania and Italy under the Hilton Marriott and Radisson brands. That means dozens of systems hundreds of repetitive processes and a great deal of data that currently doesnt talk to itself. Were looking for someone to change that.

About the role

This is a building role not a coordinating one. You design test and ship solutions yourself and only then hand them over to users. The scope runs two ways: automating repetitive administrative processes at HQ and reviewing and redesigning existing hotel operational processes so that both the guest experience and internal efficiency improve.

The role reports directly to the CTO and is based in Vilnius HQ. There are no direct reports you own the solutions and the decisions not a teams admin.

• Build and deploy AI-based solutions assistants agents report generators document analysis tools to automate HQ and hotel processes.
  
• Identify automation opportunities across properties and HQ assess their business value and run a prioritised project portfolio.
  
• Automate recurring monthly reporting by connecting data from separate technical and accounting systems.
  
• Deploy solutions that improve the guest experience including real-time review and complaint analytics.
  
• Build and maintain a shared library of reusable tools and templates so departments stop duplicating each others work.
  
• Own AI governance: compliance (GDPR EU AI Act) access control and adherence to security and group requirements.
  
• Measure and report regularly on the outcome of every solution hours saved costs reduced user adoption and impact on operational metrics.
  
• Work alongside IT hotel operations and new-opening teams so automation tools go live from day one when a new hotel opens.
  

What we expect

• 3 years building automation integration or data solutions in a business environment including at least 1 year with LLM-based solutions running in production.
  
• Hands-on experience with language models (Claude GPT) as a builder not only a user: prompt engineering agents API integrations.
  
• Python at a level sufficient to take a solution into real-world use independently (JavaScript / TypeScript a plus).
  
• Solid experience with APIs databases (SQL) and systems integrations.
  
• The ability to work out a business process on your own break it down and redesign it without being handed a technical specification.
  
• English as your working language in an international team.
  
• Willingness to travel to properties (roughly 20% of working time).
  

Nice to have

• Microsoft ecosystem: Azure / Azure OpenAI Power Platform Microsoft 365.
  
• Experience with hotel or retail operational systems (PMS POS channel manager) or accounting system integrations.
  
• Experience working across multiple countries and multiple sites.
  

What we offer

• gross per month (final offer depending on experience and skills).
  
• Real decision-making freedom: you choose the technology and the solution architecture it isnt handed to you.
  
• A direct line to the CTO and access to every group function from operations to finance.
  
• Visible impact: 18 hotels six markets and solutions hundreds of people will use daily.
  
• Hybrid working model.
  
• Health insurance.
  
• Employee rates across our hotel portfolio.