IT Operations Lead for Mall Systems & Data Platforms
Job Location:
Monthly Salary:
Posted:
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Job Summary
Lead IT operations for mall systems and data platforms ensuring high availability security and scalable performance through effective incident management vendor coordination and continuous improvement.
Job Duties and Responsibilities- Maintain 99.9% service availability monthly
- Reduce incidents and MTTR through process improvements
- Ensure data platform reliability and performance
- Drive security compliance across operations
- Deliver cost-effective vendor and capacity management
Qualifications :
- 10 years IT operations leadership experience
- Experience with data platforms (ETL streaming warehousing)
- Strong background in system monitoring and incident management
- Knowledge of security frameworks and compliance requirements
- Experience managing vendors and cross-team SLAs
- NOC/SOC operations
- Monitoring tools (e.g. Splunk Zabbix Grafana)
- Incident/problem management (ITIL)
- Cloud platforms (AWS/Azure/GCP)
- Data platform operations (ETL/ELT pipelines)
- Network and infrastructure troubleshooting
- Security controls (SIEM IAM vulnerability management)
- Leadership and team development
- Vendor and stakeholder management
- Process improvement mindset
Remote Work :
No
Employment Type :
Full-time
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more
