Head of Operations

• Day-to-day operational activities
• Build operational processes procedures and internal controls
• Oversee cash-in cash-out wallet transfers and payment operations
• Manage reconciliation settlement and transaction monitoring processes
• Coordinate with Compliance Finance Technology and Customer Support
• Oversee agent merchant and banking partner operations
• Establish operational KPIs and service-quality standards
• Manage operational risks incidents and escalations
• Support AML/KYC and regulatory operational requirements
• Build and lead the Operations team as scales

Qualifications :

• 5 years of relevant experience in fintech banking payments or financial services
• Strong knowledge of payment and transaction operations
• Experience with reconciliation and operational controls
• Understanding of AML/KYC and compliance processes
• Strong leadership and problem-solving skills
• Ability to build processes from the ground up
• Arabic & English required; French is a plus
• Startup mindset with strong execution capabilities

Additional Information :

Send us your CV with the title: Head of Operations to:

Remote Work :

No

Employment Type :

Full-time