Customer Support Team Lead Jobs in Lebanon

Lead and grow the sales team in Beirut driving revenue through strategic account management and new business acquisition across the Lebanese market. Job Duties and ResponsibilitiesAchieve quarterly and annual revenue targetsGrow customer base by 20% year-over-yearMaintain 95% client reten...

Location: Beirut Full-time Office-based  Schedule: 2/2 daysWe are currently looking for a Spanish-speaking Technical Support Specialist to join our team. This role is ideal for detail-oriented and tech-savvy individuals who enjoy solving problems and supporting customers in a fast-paced internat...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...