Insights & Performance Subchapter Lead

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Global Digital Hub is a growing business line within the Roche Services & Solutions Center. Our primary goal is to enhance Roches digital capabilities globally by supporting central initiatives in areas such as Social Media Management Brand Support Digital Publishing Services Marketing Automation Content Creation and Creative Design.

The Opportunity

As a Insights & Performance Subchapter Lead in the Global Digital Hub within Roche Services & Solutions you ensure delivery of the Hubs long-term outcomes strategy and priorities; inspire subchapter members to collaborate across the network and contribute to Roches Ten-Year Ambitions; drive embedding of the new operating model and role model agile collaboration; and help shape the Hubs future by developing cutting-edge digital capabilities and supporting colleague development across Social Media Management Channels & Publishing Creative Design Digital Campaign Management Marketing Automation and Digital Operations.

Your work will include but will not be limited to:

• Owning a complete business service end-to-end including managing both the digital work and the people who deliver it acting as the primary point of contact and leader to global partners and stakeholders.

• Leading mentoring and coaching team members by setting goals managing performance onboarding and growing careers to maintain high effectiveness across the subchapter.

• Leveraging domain depth in digital operations to set technical and quality standards for the service establish process governance principles and coach team members in their craft.

• Attracting developing and retaining top talent aligned with evolving business needs advocating for diversity and fostering an inclusive team culture reflecting the world around us.

• Building collaborative partner relationships across Subchapters Chapters and RSS organizations to align strategic priorities accelerate decision-making and embed the One Roche mindset.

• Driving continuous service improvement by monitoring resource utilization and customer satisfaction making recommendations to enhance responsiveness and ensuring compliance with local or global labor regulations and policies.

Who You Are

• You have a Bachelors or Masters degree with 7 years of experience working in digital operations for large organizations agencies or startups alongside 3 years of experience in people leadership coaching and talent development.

• You possess strong domain credibility and business leadership skills capable of setting quality bars driving strategic planning and owning end-to-end partner relationships.

• You are skilled in people leadership adept at handling conflict constructively giving and seeking open feedback and modeling a growth mindset.

• You have proven experience operating and influencing effectively in matrixed cross-functional global environments using agile ways of working.

• You have strong communication skills in English (written and spoken) with the ability to engage confidently with senior leaders and cross-functional partners.

• You are a proactive innovative problem solver with strong project and change management skills end-to-end accountability and a focus on sustainable scalable solutions.

In Exchange we provide you with

Development opportunities: Roche is rich in learning resources. We provide constant development opportunities free language courses & training the possibility of international assignments internal position changes and the chance to shape your own career.

Excellent benefits & flexibility: Roche Annual Bonus Monthly transportation allowance Home Office set - up equipment Health Insurance Life/Accident insurance Full salary when on sick leave for the first 9 days Eyeglasses settlement One-time payment options for various events in the life e.g. wedding childbirth Service Awards: We value loyalty with additional holidays and bonus payment Work in a hybrid model (2 days/week from the office)

A global diverse community where we learn from each other. At Roche we cooperate debate make decisions celebrate successes and have fun as a team. Our leadership is very focused on people creating a strong inclusive culture so you always have the chance to share your opinion.

Salary starts from 3000 EUR gross/monthly. Final salary depends on the successful candidates level of experience skills and qualifications.

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.