Customer Service Specialist

GF Building Flow Solutions (former Uponor) is a division of GF and a leading provider of smart and sustainable solutions for the safe and efficient use of water in buildings. Our technologies ensure comfort hygiene and energy efficiency in residential and commercial environments across the globe.
Join us to be part of a forward-thinking people-centered company where your ideas and contributions truly matter.

Exciting position at GF BFS Latvia

We are in a fantastic development with a number of new solutions that have gained a lot of market attention. GFBFS Latvia is therefore looking for a Customer Service Specialist to support customers in the country.

Your primary tasks

1 Order processing

2. Returns processing

3. Active order acquisition (e.g. to achieve the freight-free limit)

4. Forwarding of shipping information (wrong delivery inventory times etc.)

5. Management of outstanding order lines (order monitoring)

6. Customer care

7. Processing of backlogged items (delivery reminders etc.)

8. Creation of goods-related credit notes

9. Clarification of payment differences

10. Claims processing (e.g. over-/underdeliveries damage pickups etc.)

11. Processing depreciations

12. Orders archiving

13. Shipping coordination (fixed dates truck orders parcel service)

14. Unit Manager support on administrative topics and office management

We expect you to have

- Commercial vocational training

- Good knowledge of MS Office applications

- Good knowledge of the ERP system Oracle is a plus

- Good knowledge of Salesforce is a plus

- Very good knowledge of spoken and written English

- Confident demeanor and friendly interaction with customers

- To be flexible and resilient open-minded interested and decisive.

Uponor offers

As a Customer Service Specialist at GFBFS you get an exciting position in a dynamic international company with an informal environment and good colleagues. We value importance to further training our employees and we do a lot to ensure that our employees are continuously challenged in their daily work.

Contact person:

Please submit your application via the Apply button. The recruiters email is for enquiries only.