Store Supervisor | Kuwait

Join a leading QSR brand in Kuwait as a Store Supervisor. Were looking for a dynamic and customer-focused professional with strong leadership operational and team management skills. The ideal candidate will have experience supervising restaurant operations leading front-line teams ensuring exceptional guest experiences maintaining brand standards and driving operational excellence while achieving business goals.

• Oversee daily store operations and ensure compliance with brand standards policies and procedures.

• Lead coach and develop team members to deliver excellent customer service and operational performance.

• Ensure smooth shift execution by effectively allocating tasks and maintaining adequate staffing levels.

• Monitor customer satisfaction handle guest concerns professionally and resolve operational issues promptly.

• Maintain high standards of food quality cleanliness hygiene and overall store presentation.

• Support employee training onboarding and ongoing development to enhance team performance.

• Assist with inventory management stock control ordering and minimizing wastage.

• Monitor sales performance labor productivity and operational costs to achieve business targets.

• Ensure compliance with health safety food hygiene and company regulations.

• Prepare daily operational reports including sales inventory cash handling and staffing updates.

• Support the implementation of promotions marketing campaigns and new product launches.

• Coordinate with management to drive operational excellence and continuous improvement across the store.
  
  

Benefits:

Salary : KD 190 Basic KD 20 Food allowance

Accommodation & Transportation provided by the company.

• Age between 2230 years.

• Diploma in Hospitality Hotel Management Business Administration or a related field preferred.

• Minimum 3 years of experience in a QSR café fast-food chain or casual dining restaurant.

• At least 12 years of experience in a supervisory or team-leading role.

• GCC experience preferred.

• Strong customer service orientation with a passion for delivering exceptional guest experiences.

• Excellent leadership skills with the ability to train motivate and manage restaurant teams.

• Strong communication and interpersonal skills.

• Ability to handle operational and customer-related challenges quickly and effectively.

• Strong organizational and multitasking abilities in a fast-paced restaurant environment.

• Experience with POS systems cash handling inventory management and basic reporting tools.

• Good understanding of food safety hygiene and quality standards.

• Ability to work flexible shifts weekends and public holidays.

• Strong problem-solving decision-making and team-management skills.