Receptionist

Position Overview:
The Receptionist is responsible for providing a professional and welcoming first point of contact for clients visitors and employees. The role involves handling front-desk activities managing communications assisting with administrative tasks and ensuring smooth day-to-day reception operations.

Duties and Responsibilities:

• Welcome and greet clients visitors and guests in a professional and friendly manner.
• Answer screen and direct incoming phone calls to the appropriate person or department.
• Respond to basic inquiries through phone email or in person.
• Manage appointments schedules and meeting room bookings.
• Receive sort and distribute incoming mail documents and deliveries.
• Maintain an organized clean and professional reception area.
• Assist with filing data entry document preparation and other administrative tasks.
• Maintain accurate records of visitors appointments and office correspondence.
• Coordinate with different departments to ensure visitors and client requests are properly attended to.
• Provide basic information about the company services and office procedures.
• Monitor office supplies and inform management when replenishment is needed.
• Handle confidential documents and information with professionalism and discretion.
• Support other administrative and office-related tasks as assigned by management.
• Ensure excellent customer service and maintain a positive professional image of the company.