Tour Sales Consultant

Job Title: Tour Sales Consultant

Employment Type: Full-time

Industry: Travel & Tourism

Location: Nairobi Kenya

Compensation: Competitive Commissions

Application Deadline: 14th September 2026

Role Overview

Our client is a growing company in the travel and tourism industry offering memorable travel experiences and tailored tour packages to clients. They are seeking a confident customer-focused and target-driven Tour Sales Consultant to join their team.

The Tour Sales Consultant will be responsible for generating and converting sales opportunities for tour packages and travel experiences. The role involves understanding clients travel requirements recommending suitable packages preparing quotations and itineraries closing sales and maintaining strong customer relationships.

The ideal candidate will have at least 2 years of experience in a similar sales role preferably within the travel and tourism industry with a demonstrated ability to achieve sales targets and deliver excellent customer service.

Key Responsibilities

• Handle inbound and outbound sales inquiries relating to tour packages holidays and travel experiences.
• Engage with prospective clients to understand their travel needs preferences budgets and expectations.
• Recommend suitable destinations tour packages itineraries and travel experiences.
• Prepare and send accurate quotations itineraries proposals invoices and booking confirmations.
• Proactively follow up on leads quotations and prospective clients to convert inquiries into confirmed bookings.
• Achieve and exceed assigned monthly and quarterly sales targets.
• Build and maintain strong relationships with new and existing clients to encourage repeat business and referrals.
• Provide exceptional customer service throughout the sales and booking process.
• Coordinate closely with the operations team to ensure confirmed trips are delivered smoothly and according to client expectations.
• Maintain up-to-date knowledge of destinations tour packages travel products pricing and industry developments.
• Maintain accurate and timely records of leads customer interactions quotations bookings and sales within the CRM or booking system.
• Identify opportunities for upselling and cross-selling additional travel products and services.
• Handle client questions concerns and objections professionally and work toward appropriate solutions.
• Monitor market trends and competitor offerings to identify new sales opportunities.
• Contribute to team sales initiatives promotions and business development activities.

Qualifications & Experience

• Minimum 2 years experience in a sales role preferably in tour operations travel hospitality or a related industry.
• Proven track record of achieving or exceeding sales targets.
• Experience handling customer inquiries and converting leads into sales.
• Good knowledge of tour packages destinations and travel products is highly desirable.
• Experience using CRM systems booking platforms or other sales-related software is an advantage.
• Basic computer literacy including proficiency in email Microsoft Office and online booking/CRM systems.

What Were Looking For

We are looking for a confident ambitious and results-oriented sales professional who understands the travel and tourism industry and knows how to turn customer inquiries into confirmed bookings.

The successful candidate will combine strong sales ability with excellent customer service building lasting relationships that generate repeat business and referrals.

Application

Interested candidates should submit their updated CV and a cover letter on our Career Page by 14th September 2026.

Apply directly through our Career Page:

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