Showroom Sales Executive
Job Summary
Our client is a growing interior solutions and fit-out company specializing in custom joinery workshop fabrication (including board cutting and edging) and end-to-end project execution.
Operating for just over a year the company is building a reputation for delivering practical design-driven solutions for both residential and commercial spaces. The team offers hands-on exposure and growth opportunities in a dynamic startup environment.
The Showroom Sales Executive is responsible for converting showroom visits and inquiries into sales directly contributing to revenue generation and supporting business cash flow. The role combines sales execution and basic design consultation requiring the ability to understand client needs recommend suitable interior solutions and deliver a high-quality customer experience that strengthens brand perception. The role plays a key part in client acquisition lead conversion and maintaining strong client relationships.
Given the companys stage the role requires a proactive and adaptable individual who is comfortable handling both sales and basic operational support.
Sales & Customer Engagement
Attend to walk-in clients and provide professional product and service guidance
Understand customer requirements and recommend suitable interior solutions
Convert showroom visits and inquiries into confirmed sales
Follow up on leads and quotations to drive revenue generations
Support consistent cash flow by ensuring timely client decisions and order confirmations
Meet individual sales targets and contribute to overall team performance
Design Consultation & Advisory
Conduct basic design consultations for walk-in and referred clients
Interpret client needs preferences and space requirements into practical design solutions
Advise on layouts materials finishes and color combinations
Assist clients in visualizing final outcomes using samples references or simple sketches
Ensure proposed solutions align with client budget and project timelines
Collaborate with technical teams for more complex design requirements
Product Knowledge & Presentation
Build and maintainMaintain strong knowledge of products materials finishes and services offered
Clearly communicate/explain features benefits pricing and deliverable timelines to clients
Guide clients in selecting suitable products based on budget and design needsAssist clients in making design and product selection decisions
Guide clients in selecting suitable products based on budget functionality and design
Customer Experience & Brand Representation
Deliver a professional engaging and positive customer experience at all times
Ensure all client interactions reflect the companys quality and brand standards
Build trust with clients through knowledgeable and helpful engagement
Handle client inquiries and concerns promptly and professionally
preferences
Recommend cohesive design solutions (materials finishes and styles)
Lead Management & Client Acquisition
Capture and record all client inquiries and showroom visits
Follow up consistently to improve lead conversion rates
Build relationships to encourage repeat business and referrals
Support the Sales & Marketing Lead in growing the client base
Showroom Operations Management
Ensure the showroom is clean organized and visually appealing at all times
Arrange displays and samples to enhance customer experience
Track and report stock levels of samples and marketing material and coordinate replenishment where needed
Coordination & Support
Work closely with the Sales & Marketing Lead and technical teams to refine client requirements and ensure smooth order processing
Escalate complex design requests to senior designers where necessary
Assist in preparing quotations and basic proposals
Coordinate client site visits and measurements when required
Follow up on order progress and keep clients informed
Marketing Support
Assist with showroom promotions campaigns and events
Support social media or basic marketing initiatives where needed
Reporting
Track daily leads inquiries and sales conversions
Provide regular updates on showroom performance and customer trends as directed.
Diploma or Certificate in Interior Design Architecture or a related design field (preferred)
Alternatively Diploma in Sales/Marketing with proven experience in interior or furniture sales
12 years experience in a customer-facing or sales role
Basic understanding of interior materials finishes and space planning
Basic computer skills (MS Office; design tools like AutoCAD SketchUp or similar are an added advantage)
Proven sales and customer service skills
Key Competencies
Sales & Conversion Ability: Strong ability to engage clients present solutions confidently and convert inquiries into sales
Design Awareness & Visualisation Skills: Good understanding of space materials finishes and color combinations with the ability to help clients visualize final outcomes using samples or references
Customer Needs Analysis: Excellent listening skills with the ability to interpret client requirements and translate them into practical design-aligned solutions
Communication & Client Engagement: Clear professional communication with the ability to simplify technical or design concepts for clients
Commercial Awareness: Ability to balance client preferences with budget considerations while supporting business profitability
Required Skills:
12 years experience in a customer-facing or sales role Sales & Conversion Ability Design Awareness & Visualisation Skills Customer Needs Analysis Communication & Client Engagement Commercial Awareness Adaptability & Multitasking Proactiveness & Ownership
Required Education:
Diploma or Certificate in Interior Design Architecture or a related design field (preferred)Alternatively Diploma in Sales/Marketing with proven experience in interior or furniture salesBasic computer skills (MS Office; design tools like AutoCAD SketchUp or similar are an added advantage)