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Shop Manager


Job Location:

Nairobi - Kenya

Monthly Salary: Not provided by the employer
Experience Required: 1-3years
Posted: 16 July 2026 (30+ days ago)
Application Deadline: 13 October 2026
Vacancies: 1 Vacancy

Job Summary

1. Drive the Revenue & Profitability of the Shops within allocated Retail cluster
2. Reports & Sales projections/planning
3. Enforce SOPs across all Stores within the Cluster
a. Manage the shops look and feel i.e. merchandising consistent with the brand uniforms and
consistency in animation activities inside or outside the shop
b. Manage balance between consignment stocks and DFP sales with an objective of
maximizing device sales
c. Cash management: maintaining accuracy & integrity in EJaze Tkash cash reconciliations
and reporting.
d. Audit adherence to policies and procedures and take the necessary actions i.e. Team
Training execute stock takes customer experience surveys
4. Internal & External Stakeholder Engagement
a. Represent the company in relation with local authorities proactive attitude to local
authorities in order to seek business and promotional activities
b. Identify and provide potential sales leads to the relevant stakeholders in Enterprise or
Mobile.
5. People & Performance management Drive performance culture holding weekly meetings with
the teams manage staff welfare manage staff retention/attrition/replacement

Requirements
Bachelors Degree in Business Marketing or related field
Experience: 2 3 years experience in sales and retail management

Technical competencies:
  • Sales management
  • Customer relationship management
  • Sales Negotiation
  • Product Knowledge
  • Planning and Organization

Core competencies:

  • Customer focus
  • Networking and building partnerships
  • Influencing and negotiating
  • Analytical thinking

Leadership competencies:

  • Strategic orientation
  • Business Acumen
  • Results orientation
  • Developing self/others



Required Skills:

Qualifications- Academic and Professional Bachelors Degree in Business Marketing or related field Relevant professional Sales Management certification Experience 2 - 3 years experience in Regional Senior Management role in sales and distribution Competencies Customer focus Influencing and negotiation skills Networking and building partnerships Analytical thinking Leadership skills Sales skills Route to market management Performance monitoring and management


Required Education:

Bachelors Degree in Business Marketing or related field