Sales Executive
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Job Summary
Product Delivery & Logistics
Verify dispatched products and assets against the delivery book and accept custody by signing the dispatch book.
Plan and follow time- and cost-effective delivery routes based on customer locations using alternatives where needed.
Deliver products accurately safely and on time to Taimba vendors as per scheduled routes.
Ensure all deliveries are captured in real-time on the DMS app.
Adhere to food safety standards during handling transit and delivery to prevent spoilage or loss.
Cash Management & Reconciliation
Collect customer payments in full and ensure accurate reconciliation of cash returns crates and assigned assets.
Deposit collected cash to the correct company accounts (tills) in line with company policy.
Reconcile product and asset variances at the end of shift and resolve any discrepancies before signing off.
Sales Execution & Customer Engagement
Use DMS to fulfill orders and manage customer expectations in case of delays or stock-outs.
Respond promptly and professionally to vendor queries in the market.
Proactively push available stock based on demand or sales activation opportunities.
Introduce new products/services to customers and gather feedback on their reception and satisfaction.
Collect real-time market intelligence including competitor activity and emerging trends.
Reporting & System Use
Submit daily sales reports and feedback using DMS or Teams.
Report any product or vehicle variances to dispatch or line manager as per company guidelines.
Share vendor feedback and market trends regularly for internal review.
Minimum of 23 years experience in FMCG/FRESH GOODS operations preferably in delivery logistics or sales.
Strong knowledge of cash handling reconciliation and customer engagement.
Familiarity with digital management systems (DMS) and reporting tools.
Excellent communication and interpersonal skills.
Ability to work independently manage time effectively and adapt to dynamic market conditions.
Required Skills:
Use DMS to fulfil orders and manage customer expectations in case of delays or stock-outs. Respond promptly and professionally to vendor queries in the market. Proactively push available stock based on demand or sales activation opportunities. Introduce new products/services to customers and gather feedback on their reception and satisfaction. Collect real-time market intelligence including competitor activity and emerging trends.
Required Education:
Minimum of 23 years experience in FMCG/FRESH GOODS operations preferably in delivery logistics or knowledge of cash handling reconciliation and customer with digital management systems (DMS) and reporting communication and interpersonal to work independently manage time effectively and adapt to dynamic market conditions.
