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Remote Accounting Manager Senior Accountant – Pack Leader
Job Location:
Monthly Salary:
Experience Required:
Posted:
4 September 2026 (30+ days ago)
Posted:
Application Deadline:
2 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
This is a remote position.
Role Title: Remote Accounting Manager / Senior Accountant- Pack Leader
Location: Fully Remote Kenya-based professional supporting a U.S.-based accounting team
Employment Type: Full-Time 40 hours per week
Schedule & Availability: Strong and consistent overlap with U.S. business hours with reasonable flexibility based on client and team needs
Reports To: Quality Control Lead (QCL)
Team Alignment: Recurring Services / Client Accounting
Client-Facing: Yes expected to become increasingly client-facing over time
This is a leadership position not simply a senior bookkeeping role.
The Pack Leader will:
Lead and supervise Staff Accountants / pack members.
Own the quality and timeliness of assigned client financials.
Ensure work moves from assignment through completion without constant escalation.
Make sound accounting and operational judgment calls.
Identify problems determine solutions and ensure those solutions are implemented.
Support Relationship Managers with client-ready financial statements and insights.
Help improve accounting workflows systems and internal processes.
Develop into an increasingly client-facing accounting leader as transactional accounting becomes more automated.
The ideal candidate combines strong accounting expertise leadership maturity ownership
curiosity adaptability problem-solving ability and executive presence.
Key Responsibilities
1. Pack Leadership & Supervision
Directly supervise Staff Accountants / pack members through daily leadershipcoaching and oversight.
Assign prioritize and monitor work across the pack.
Ensure team members understand responsibilities deadlines and expected quality standards.
Conduct regular check-ins to review workload performance development and obstacles.
Mentor team members in accounting fundamentals systems client service and LCDG standards.
Provide direct and constructive performance feedback.
Make appropriate judgment calls on behalf of the pack.
Take responsibility for team outcomes rather than automatically routing decisions upward.
Hold team members accountable for completing work accurately and on schedule.
Develop the technical and professional capabilities of junior team members.
Demonstrate calm confident leadership during demanding periods.
2. Ownership Problem-Solving & Decision-Making
Take ownership when an accounting operational or client-related problem is identified.
Work through problems independently before escalating.
Determine what information is needed to reach a solution.
Research answers when the solution is not immediately obvious.
Make sound professional judgment calls when appropriate.
Ensure solutions are actually implemented rather than stopping at problem identification.
Take responsibility for outcomes.
Escalate only when necessary and provide:
A clear explanation of the issue.
What has already been attempted.
The remaining obstacle.
A recommended path forward.
Operate confidently in situations where there may be more than one reasonable
accounting or operational approach.
3. Workflow Management & Delivery
Organize daily weekly monthly quarterly and annual responsibilities across the
pack.
Maintain visibility into active work and outstanding deliverables.
Rebalance workloads when necessary.
Ensure recurring client responsibilities are completed accurately and on schedule.
Track open questions and outstanding items through closure.
Prevent work from stalling while waiting for responses.
Provide proactive status updates to internal stakeholders.
Ensure month-end and other deadlines are met consistently.
Create structure and accountability across multiple simultaneous client workflows.
4. Accounting Execution & Financial Oversight
Oversee day-to-day bookkeeping and accounting for U.S.-based restaurant and multi-unit clients.
Record and categorize transactions accurately.
Perform and review bank and credit card reconciliations.
Manage and review accounts payable and accounts receivable workflows.
Maintain full ownership of assigned client Profit & Loss Statements and Balance Sheets
Prepare review and analyze:
Profit & Loss Statements.
Balance Sheets.
Cash Flow Statements.
Supporting schedules and reconciliations.
Identify unusual balances discrepancies missing information or incorrect classifications.
Resolve accounting issues independently when possible.
Ensure client records remain complete accurate and audit-ready.
Maintain strong accounting documentation within QuickBooks Online and Restaurant365.
5. Month-End Close Quality Control & Audit Support
Lead and oversee month-end close processes.
Ensure all required reconciliations are completed.
Review financial statements before submission to Quality Control.
Resolve open accounting questions within the close cycle whenever reasonably possible.
Support quarterly hard closes.
Prepare work for QCL reviews and audits.
Ensure supporting schedules and documentation are complete.
Maintain strong internal controls and documentation standards.
Ensure financial information is useful understandable and appropriate for the client environment.
6. Flexible Accounting Judgment
Apply sound accounting principles without becoming unnecessarily rigid in situations that require professional judgment.
Understand that restaurant bookkeeping may require practical business judgment alongside technical accounting knowledge.
Recognize that the most useful presentation or process for a client may evolve as circumstances change.
Understand the business reason behind financial reporting decisions not merely the technical rule.
Be comfortable operating in gray areas where several reasonable options may exist.
Adapt processes when new information technology or client needs justify a better approach.
Avoid relying on this is how it has always been done as the default answer.
Balance accuracy consistency usefulness and client needs.
7. Client-Facing Accounting Leadership
Develop into a regular client-facing accounting leader.
Communicate clearly and confidently with restaurant owners operators and financial stakeholders.
Explain financial information in understandable business language.
Maintain control of accounting conversations and client calls.
Remain composed when clients challenge question or misunderstand financial information.
Listen carefully to what a client is asking.
Identify the underlying issue behind the surface-level question.
Guide clients toward the appropriate accounting or business solution.
Adapt communication style to different client personalities.
Build trust and strong working relationships.
Work effectively with both casual entrepreneurial clients and more formal corporate stakeholders.
Demonstrate executive presence and confidence in accounting knowledge.
Partner with Relationship Managers to prepare financial statements and insights for client review meetings.
8. Client & Cross-Team Collaboration
Work closely with U.S.-based accountants Relationship Managers Quality Control Leads and internal support teams.
Communicate professionally regarding financial questions deadlines and outstanding issues.
Provide accounting analysis and context for client discussions.
Coordinate effectively across teams to ensure deliverables are completed.
Close communication loops rather than assuming another team member will follow up.
Surface risks early enough for the team to address them.
Support a collaborative environment while maintaining clear accountability.
9. Process Improvement & SOP Development
Document and maintain bookkeeping and accounting workflows.
Update SOPs as processes evolve.
Identify inefficient or outdated practices.
Recommend practical process improvements.
Help implement approved workflow changes.
Look for ways to improve:
Accuracy.
Close speed.
Team communication.
Client reporting.
Workflow visibility.
Quality control.
Encourage team members to understand why a process exists rather than simply following instructions.
10. Technology AI & Automation
Demonstrate curiosity toward accounting technology and process automation.
Use technology to improve accounting efficiency and accuracy.
Maintain advanced hands-on QuickBooks Online proficiency.
Learn and use Restaurant365 where required.
Explore opportunities for AI to improve recurring accounting and administrative processes.
Use approved AI tools such as Claude ChatGPT Gemini or comparable platforms where appropriate.
Ask proactively: How can AI help me do this better
Review and validate AI-generated work before it enters client files or financial reporting.
Apply technical accounting judgment rather than relying blindly on automated outputs.
Remain curious as AI and accounting technology continue to evolve.
Support client transitions from QuickBooks Online to Restaurant365 when needed.
Requirements
Required Qualifications & Experience
Bachelors degree in Accounting Finance Business Administration or a related field or equivalent professional experience.
Minimum 7 - 10 years of hands-on accounting or bookkeeping experience.
Candidates with 10 years or significantly deeper relevant experience are strongly encouraged to apply.
CPA ACCA or equivalent professional accounting certification.
Demonstrated leadership or supervisory experience managing accounting or bookkeeping staff.
Specific experience:
Directing the work of others.
Managing deadlines.
Reviewing accounting work.
Delivering corrective feedback.
Taking responsibility for team outcomes.
Strong understanding of:
Profit & Loss Statements.
Balance Sheets.
Cash Flow Statements.
Financial reporting.
Accrual accounting.
Account reconciliations.
Month-end close.
U.S. accounting principles and best practices.
Advanced hands-on QuickBooks Online expertise.
Ability to work independently in QuickBooks Online without significant assistance.
Ability to explain the reasoning behind accounting entries and decisions.
Strong Microsoft Excel and/or Google Sheets skills.
Excellent written and spoken English.
High attention to detail and accuracy.
Strong organizational and workflow-management skills.
Ability to manage multiple clients and priorities simultaneously.
Strong professional judgment.
Demonstrated ability to solve problems independently.
Proven ownership and follow-through.
Ability to work effectively with minimal supervision.
Ability to work 40 hours per week with strong overlap with U.S. business hours.
Preferred Qualifications
Restaurant365 experience.
Experience supporting U.S.-based clients.
Experience working with restaurants franchises hospitality businesses or multi-location organizations.
Experience in client accounting services outsourced accounting or professional services.
Experience leading client calls or accounting review meetings.
Experience presenting financial information to business owners or operators.
Experience documenting SOPs and improving operational processes.
Experience in a fast-growing entrepreneurial or evolving systems environment.
Experience using Claude ChatGPT Gemini or another major AI platform in professional workflows.
Experience applying AI or automation to accounting or operational processes.
Restaurant365 experience is a strong advantage but is not mandatory. Training can be provided for an otherwise exceptional candidate.
QuickBooks Online Expectations
Advanced QuickBooks Online proficiency is a major priority for this role.
Candidates should be able to:
Navigate QuickBooks Online confidently and independently.
Troubleshoot accounting issues without constant guidance.
Perform reconciliations.
Review and correct transaction coding.
Understand account structure.
Review financial statements.
Explain accounting decisions and entries.
Identify errors or unusual activity.
Demonstrate their practical QuickBooks Online expertise during the interview and assessment process.
Restaurant365 Expectations
Restaurant365 experience is preferred not required.
The ideal candidate may already have:
Restaurant365 accounting experience.
Exposure to restaurant accounting systems.
Restaurant or hospitality accounting knowledge.
Client-Facing Expectations
The role is expected to become increasingly client-facing over time.
The successful candidate must demonstrate:
Fluent easily understandable English.
Strong verbal communication.
Confidence.
Confidence in their accounting knowledge.
Ability to control and guide a client call.
Ability to remain composed under pressure.
Strong relationship-building skills.
Ability to adjust communication style based on the client.
Ability to read the room.
Ability to work with both casual and corporate personalities.
Ability to listen beyond the immediate question.
Ability to identify the real issue behind a clients request.
Ability to guide clients toward practical solutions.
Strong executive presence.
Working Hours
Full-Time 40 hours per week.
Strong overlap with U.S. business hours is required.
The candidate should work as closely to normal U.S. business hours as reasonably practical.
The company serves clients across multiple U.S. time zones.
The schedule does not need to be an inflexible 8:00 AM5:00 PM or 9:00 AM5:00 PM Eastern Time schedule.
Reasonable scheduling flexibility is available when needed.
Occasional early-morning or evening availability may be required depending on client and team needs.
Benefits
Compensation & Benefits
Competitive Salary commensurate with relevant experience qualifications demonstrated expertise interview performance and the
scope of responsibilities.
Final Compensation: The final salary offer may fall anywhere within the advertised range and will be determined through a consistent assessment of job-related qualifications demonstrated capability relevant experience internal equity salary expectations and the approved compensation budget.
Performance-based salary reviews and raises
Remote work flexibility
Opportunity to work with a diverse dynamic team
Required Skills:
Demonstrated leadership or supervisory experience managing accounting or bookkeeping staff. Specific experience: Directing the work of others. Managing deadlines. Reviewing accounting work. Delivering corrective feedback. Taking responsibility for team outcomes. Strong understanding of: Profit & Loss Statements. Balance Sheets. Cash Flow Statements. Financial reporting. Accrual accounting. Account reconciliations. Month-end close. U.S. accounting principles and best practices. Advanced hands-on QuickBooks Online expertise. Ability to work independently in QuickBooks Online without significant assistance. Ability to explain the reasoning behind accounting entries and decisions. Strong Microsoft Excel and/or Google Sheets skills. Excellent written and spoken English. High attention to detail and accuracy. Strong organizational and workflow-management skills. Ability to manage multiple clients and priorities simultaneously. Strong professional judgment. Demonstrated ability to solve problems independently. Proven ownership and follow-through. Ability to work effectively with minimal supervision. Ability to work 40 hours per week with strong overlap with U.S. business hours.
Required Education:
Bachelors degree in Accounting Finance Business Administration or a relatedfield or equivalent professional experience. Minimum 7 - 10 years of hands-on accounting or bookkeeping experience. Candidates with 10 years or significantly deeper relevant experience are stronglyencouraged to apply. CPA ACCA or equivalent professional accounting certification.
