QSSK-GPOL-GROWTH & PRODUCT OPERATIONS LEAD- AFRICA
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Job Summary
JOB TITLE: GROWTH & PRODUCT OPERATIONS LEAD- AFRICA
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.
On behalf of our client a leading pan-African digital entertainment platform we are looking for a competent skilled and experienced Growth & Product Operations Lead- Africa to work in Kenya.
Job Purpose
To own the operational layer between product data and revenue including paid acquisition spend keeping features moving performance tracked and growth channels optimized so the CEO and developers can stay focused on build and strategy.
Key Responsibilities
1. Product Quality Assurance
Own QA for all product releases: define test cases run checks log and track issues.
Write product requirement documents (PRDs) and tickets based on priorities set by the CEO.
2. Product Performance Reporting
Produce and maintain product performance reporting: subscriber metrics funnel data feature performance.
Act as the operational bridge between developers and the rest of the organisation.
3. Paid Acquisition & Media Buying
Own media buying and paid acquisition execution: campaign setup budget allocation CPI/LTV tracking and channel optimization.
Work closely with Marketing & Partnerships on audience creative and market input.
4. Telco & Billing Partner Integration
Coordinate telco and billing partner integration work: requirements testing go-live checklists.
Education
Bachelors degree in Business Marketing Technology or a related field.
Experience
Experience in a product operations growth or performance marketing role at a digital or mobile-first company.
Hands-on media buying experience (paid social programmatic or app install campaigns) with a clear grasp of CPI/CAC/LTV economics.
Familiarity with African mobile/telco products is a strong advantage.
Technical Skills
Analytically strong: comfortable with GA4 ad platform dashboards and data storytelling.
Experience writing product requirement documents (PRDs).
Knowledge of paid acquisition channels and optimization strategies.
Understanding of subscriber metrics and funnel analysis.
Core Competencies
Organised and systematic: builds processes and documentation without being prompted.
Able to work independently in a lean fast-moving environment.
Strong communication and cross-functional collaboration skills.
Problem-solving mindset with attention to detail.
Results-oriented with a strong sense of accountability.
Adaptability and willingness to learn.
Interested and qualified applicants should submit their applications through the link below.
Note: Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
Required Skills:
Experience Experience in a product operations growth or performance marketing role at a digital or mobile-first company. Hands-on media buying experience (paid social programmatic or app install campaigns) with a clear grasp of CPI/CAC/LTV economics. Familiarity with African mobile/telco products is a strong advantage. Technical Skills Analytically strong: comfortable with GA4 ad platform dashboards and data storytelling. Experience writing product requirement documents (PRDs). Knowledge of paid acquisition channels and optimization strategies. Understanding of subscriber metrics and funnel analysis. Core Competencies Organised and systematic: builds processes and documentation without being prompted. Able to work independently in a lean fast-moving environment. Strong communication and cross-functional collaboration skills. Problem-solving mindset with attention to detail. Results-oriented with a strong sense of accountability. Adaptability and willingness to learn.
Required Education:
Bachelors degree in Business Marketing Technology or a related field. MBA or relevant postgraduate qualification is an advantage.
