PROJECT MANAGER

JOB TITLE: PROJECT MANAGER

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.

On behalf of our client we are looking for a competent skilled and experienced Project Manager to work in Nairobi Kenya

Job Purpose

The Project Manager serves as the key link between clients and internal teams ensuring that service delivery consistently meets contractual obligations operational targets and broader business objectives.

Key Responsibilities

1. Project & Operations Management

Oversee day-to-day delivery of multiple managed service contracts across diverse industries.

Oversee timely and accurate processing of mid-month and end-month payroll across all projects.

Ensure all projects are delivered in line with contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Ensure all work orders are priced with acceptable margins and adequately funded before execution.

Develop project implementation plans resource requirements timelines and standard operating procedures.

Monitor project performance and implement timely corrective actions where required.

Lead the mobilization and demobilization of new and existing projects.

Develop and maintain business continuity plans across all assigned projects.

2. Client Relationship Management

Act as the primary point of contact for assigned clients.

Conduct regular operational review meetings with clients.

Identify opportunities for service improvement and account growth.

Manage client expectations and resolve escalated operational issues promptly.

Ensure monthly and quarterly performance reports are prepared and shared with clients on schedule.

3. Financial Management

Develop and manage project budgets.

Monitor project profitability and ensure achievement of gross margin targets.

Review project costings and pricing models for new business opportunities.

Control labour equipment consumables and other operational costs.

Approve project expenditure within delegated authority limits.

4. Team Leadership & People Management

Lead and supervise Key Accounts Executives Supervisors and support teams.

Ensure effective workforce planning and resource allocation.

Drive employee engagement productivity and retention initiatives.

Conduct performance reviews and develop growth plans for direct reports.

Support recruitment onboarding and training of project personnel.

5. Manufacturing Logistics & Warehousing Operations

Ensure efficient management of outsourced manufacturing support activities.

Oversee warehouse operations including receiving storage inventory management order fulfilment and dispatch.

Manage logistics operations including transport coordination loading and delivery performance.

Drive productivity improvements through process optimization and lean operational practices.

6. Quality Health Safety & Compliance

Ensure compliance with client standards statutory requirements and company policy.

Promote a strong safety culture across all project sites.

Lead incident investigations and the implementation of corrective actions.

Ensure compliance with ISO standards food safety requirements and applicable industry regulations.

Conduct regular operational audits and risk assessments.

7. Business Development Support

Support the preparation of technical and commercial proposals.

Participate in client presentations and contract negotiations.

Identify opportunities for contract expansion and value-added services.

Assist with transition planning for newly acquired contracts.

8. Reporting & Performance Management

Develop and maintain operational dashboards and KPI reports.

Analyze operational data to identify trends and improvement opportunities.

Present project performance reviews to the Country Manager.

Ensure timely submission of operational financial and compliance reports.

Interested and qualified applicants should submit their applications through the link below

Note:

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Requirements

Qualification and Experience

Education

Bachelors degree in Project Management Supply Chain Management Logistics Operations Management Engineering Agribusiness or a related field.

Professional certification in Project Management (e.g. PMP PRINCE2) is an added advantage.

Experience

Minimum of 710 years of progressive operational management experience.

At least 5 years managing outsourced or managed service operations.

Proven track record in manufacturing logistics warehousing distribution or supply chain operations.

Experience managing multiple client accounts and geographically dispersed teams.

Technical Skills

Project management methodologies

Financial and commercial management

Costing and budgeting

Supply chain and warehouse management

Data analysis and performance reporting

Microsoft Excel Power BI ERP and WMS systems

Core Competencies

Leadership and team management

Strategic thinking

Client relationship management

Financial acumen

Negotiation and influencing skills

Problem-solving and decision-making

Risk management

Operational excellence

Change management

Communication and presentation skills

Stakeholder management

Continuous improvement mindset