Job Title: Sales Administrator- Manufacturing
Reports To: Sales & Marketing Manager
Purpose of Role:
Support the sales team and company at large to achieve their cash flow targets and ensure that customer queries are acted upon expeditiously in order to achieve the companys long-term goal of being the preferred container glass supplier in Eastern Africa.
Top Accountabilities:
Overall responsibility for growing sundry revenue streams.
Generate quotations for existing and potential customers
Process customer orders and track delivery status
Generate pre-shipment & commercial documents for export sales
Prepare daily weekly and monthly sales performance reports
Daily Updating of customer stocks in a spreadsheet and sharing with all stakeholders.
Attend to sales enquiries and follow through to conclusion
Coordinate with warehouse QA and logistics for stock availability and dispatch
Updating the Pending Delivery Summary and sharing it with our customers weekly
Support the sustenance of all management systems within the area of jurisdiction
Requirements
Qualifications and Experience Required:
Required skills/qualifications:
A bachelors degree in a business-related field
A professional marketing qualification is desirable
Proficiency in SAP that the company uses in order creation billing and delivery
At least three (3) years experience in a busy commercial environment with at least two years experience in handling customers
Other competencies include but are not limited to:
Attention to detail
Results driven
Passion for Customer Service
Ability to build and sustain interpersonal relationships
Ability to build rapport with customers and other external stakeholders
Required Skills:
Qualifications and Experience Required: Required skills/qualifications: A bachelors degree in a business-related field A professional marketing qualification is desirable Proficiency in SAP that the company uses in order creation billing and delivery At least three (3) years experience in a busy commercial environment with at least two years experience in handling customers Other competencies include but are not limited to: Attention to detail Results driven Passion for Customer Service Ability to build and sustain interpersonal relationships Ability to build rapport with customers and other external stakeholders