OPERATIONS MANAGER

Job Purpose

To oversee end-to-end export operations procurement packhouse activities quality assurance logistics shipping and customer fulfillment while ensuring operational excellence and profitability.

Responsibilities

Procurement

• Source quality produce.

• Manage supplier relationships.

• Negotiate pricing.

Quality Assurance

• Ensure export quality.

• Coordinate inspections.

• Maintain certifications.

Packhouse Operations

• Supervise grading.

• Packing.

• Cold chain management.

• Inventory.

Logistics

• Shipping schedules.

• Freight booking.

• Export documentation.

• Customs coordination.

Operations Planning

• Production planning.

• Shipment scheduling.

• Risk management.

• Cost optimization.

Team Management

• Supervise operations staff.

• Performance management.

• Training.

• Safety compliance.

Qualifications

• Bachelors Degree in Supply Chain Agribusiness Logistics or related field.

• 5 years export operations experience.

• Fresh produce industry experience.

Skills

• Supply Chain

• Cold Chain Management

• Logistics

• Export Documentation

• Leadership

• Planning

• Problem Solving

KPIs

• On-time shipment rate

• Order fulfillment accuracy

• Product rejection rate

• Operational costs

• Inventory accuracy

• Customer satisfaction

Benefits of working with us:

• Competitive salary based on experience and qualifications.

• Performance-based bonuses.

• Opportunities for professional development and training.

• Career growth within a fast-growing export company.

• Exposure to international markets and global trade.

• Supportive innovative and collaborative work environment.

Core Values Expected:

• Integrity and professionalism.

• Customer-first mindset.

• Accountability and ownership.

• Teamwork and collaboration.

• Innovation and continuous improvement.

• Excellence in execution.

• Respect for diversity and inclusion.

• Commitment to quality and food safety.

• Sustainability and ethical business practices.

• Compliance with company policies and international export standards.