Marketing & Community Associate

• Work Arrangement: Full-time on-site
• Contract: 1-year contract (Renewable) with 3 month probation.
• Reports to: Director

Our Client is looking for a Marketing & Community Associate who is energetic commercially minded and highly hands-on. This is a role for someone who enjoys both marketing and people. You will be responsible for bringing the companys marketing plans to life through content campaigns and digital execution while also engaging prospective and existing members conducting space tours following up on leads and contributing to sales and occupancy.

We are particularly interested in someone with personality initiative and a willingness to learn. You do not need to know everything from day one but you must be curious proactive and willing to take ownership rather than wait to be told what to do.

Marketing & Content

• Execute the co-working spaces marketing calendar and coordinate campaigns from brief through to launch.
• Create and publish engaging social media and digital content including photos short-form videos member stories and event content.
• Develop marketing copy including captions newsletters website content flyers and campaign materials.
• Use Canva or similar tools to produce day-to-day marketing assets.
• Support website blog and digital content updates.
• Identify opportunities to improve theirs visibility engagement and lead generation.

Campaigns & Analytics

• Monitor marketing campaigns and track what is generating enquiries and engagement.
• Analyse leads enquiries tours conversions and other commercial results.
• Prepare simple monthly reports highlighting performance learnings and recommended actions.
• Take initiative to identify underperforming activities and suggest improvements.

Sales & Community

• Respond to enquiries through phone email WhatsApp and walk-ins.
• Conduct professional tours of the coworking space and confidently communicate the companys value proposition.
• Follow up with prospects and take ownership of leads through to conversion.
• Contribute to sales targets with a particular focus on Private Offices and Dedicated Desks.
• Support member experience events front-desk operations and the day-to-day running of the space.

We are looking for potential and personality not just a list of qualifications.

The ideal candidate will have:

• Some hands-on experience in marketing digital marketing content creation communications or a related field.
• Strong written and verbal communication skills.
• Practical experience creating social media and digital content.
• Ability to use Canva or similar design tools.
• An interest in marketing that goes beyond simply posting on social media.
• Confidence interacting with customers prospects and different types of people.
• A commercial mindset and willingness to participate in sales and lead conversion.
• Strong organisation and ability to manage deadlines.
• Initiative and ownership you notice what needs to be done and take action without constant supervision.
• Curiosity and a willingness to learn experiment and improve.
• A positive energetic and professional personality.
• Comfort using technology and AI tools to improve productivity and quality of work.

A diploma or degree in Marketing Communications Business or a related field is an advantage but demonstrated ability and attitude will carry significant weight.

• Naturally proactive and dont need to be chased to get things done.
• Comfortable switching between creating a social media post talking to a prospective client and helping a member.
• Curious about why something is working or not working and willing to figure it out.
• Confident enough to engage people and build relationships.
• Creative but also commercially minded.
• Someone who learns quickly and is willing to get their hands dirty.
• Excited by a fast-moving environment where you can take ownership and grow.

This is not a purely desk-based marketing role. Marketing is an important part of the position but you will also be expected to engage customers conduct tours follow up leads contribute to sales and support the community and day-to-day operations of the coworking space.

If you are looking for a role where you can build your marketing skills while developing your commercial customer-facing and community experience wed like to hear from you.