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Key Account Manager Logistics & Supply Chain
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
5-7years
Experience Required:
Posted:
5 August 2026 (30+ days ago)
Posted:
Application Deadline:
2 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
POSITION TITLE: Key Account Manager - Logistics & Supply Chain
FUNCTION/DEPARTMENT: Commercial
REPORTS TO: Project Development & Corporate Accounts Manager
DIRECT REPORTS/Supervises:N/A
Employment Type: Permanent and Pensionable
Eligibility: Kenyan nationals only
Industry: Logistics & Supply Chain
JOB PURPOSE: To provide a link between the company and key clients to enhance their satisfaction and retention
Working relationships:
INTERNAL
Commercial team
Airfreight manager
HoDs
EXTERNAL
Clients
Key Responsibilities
1. Analyze and profile client accounts based on performance value and potential and generate periodic reports
2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
3. Develop a strategy for managing key accounts and ensure its implementation
4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
5. Develop pricing structures for key clients
6. Resolve disputes and maintain client relationships to promote client retention
7. Conduct account reviews
8. Analyze and adapt new strategies to react to changing business trends
9. Conduct client visits based on target prospects.
10. Generate weekly sales reports and submit to management
Requirements
Key Skills
Communication
Customer care
Analytical
Managerial
Negotiation
Networking
Experience
Minimum of 5 years experience as a Key Account Manager within the Logistics & Supply Chain industry.
Qualifications
Bachelors degree in Sales and Marketing
Personal Attributes
Self driven
Resilient
Results oriented
Integrity
Interpersonal Relations
Team Player
Presentable
Proactive
Required Education:
ExperienceMinimum of 5 years experience as a Key Account Manager within the Logistics & Supply Chain degree in Sales and Marketing
