Junior IT Officer
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Job Summary
Job Title: Junior IT Officer
Employment Terms: Contract Availability: Immediately
Location: Nairobi
Our client a leading organization in the oil and gas sector based in Nairobi seeks to onboard a Junior IT Officer to provide technical and operational support by assisting with hardware and software troubleshooting supporting IT systems and users maintaining accurate IT records and assisting with the implementation and maintenance of technology solutions to ensure reliable IT operations and effective user support across the organization.
KEY RESPONSIBILITIES |
IT Support & Troubleshooting
Provide first-line technical support to employees diagnose and resolve hardware software network and user-access issues and escalate complex incidents where necessary.
Systems & Network Administration
Support the day-to-day administration of computers network infrastructure user accounts Microsoft 365/Google Workspace and other business applications ensuring reliable system availability.
IT Asset & User Management
Maintain accurate IT asset and equipment registers support device configuration and deployment manage user onboarding/offboarding and ensure appropriate access rights are maintained.
Cybersecurity Backup & Data Protection
Implement routine security controls software updates antivirus protection backups and access-management procedures while supporting compliance with organizational IT and data-protection requirements.
IT Operations Monitoring & Documentation
Monitor IT systems maintain service and incident records document recurring technical issues and solutions prepare basic IT reports and identify opportunities to improve technology reliability and user productivity.
QUALIFICATIONS AND EXPERIENCE |
MUST have attained KCSE grade B and above.
Bachelors degree in Information Technology Computer Science or a related field.
13 years of relevant work experience; fresh graduates are encouraged to apply.
Good understanding of IT systems applications and basic troubleshooting.
Strong analytical communication and problem-solving skills.
Willingness to learn and work in a team environment.
SKILLS AND COMPETENCIES |
IT troubleshooting & technical support
Analytical & problem-solving skills
Systems & technology awareness
Communication & teamwork
Adaptability & willingness to learn
Required Skills:
QUALIFICATIONS AND EXPERIENCE Bachelors degree in Human Resource Management Business Administration or related field. KCSE B and above. Professional HR certification (e.g. CHRP) is an added advantage. At least 35 years experience in Human Resource Management preferably in an Oil & Gas Industry. Knowledge of Kenyan labor laws and statutory compliance requirements. Proficiency in HRIS systems and Microsoft Office applications SKILLS AND COMPETENCIES Communication skills. Planning and Organization skills People Management skills High Level of integrity and confidentiality Problem solving and conflict resolution skills.. High attention to detail and accuracy
Required Education:
Bachelors Degree in Business Administration Marketing Mechanical Engineering or any related field.
