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Hotel Manager- Naivasha
Job Location:
Monthly Salary:
Posted:
19 June 2026 (30+ days ago)
Posted:
Application Deadline:
16 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role: Hotel Manager
Location: Eseriani The Resort Naivasha
Reports To: General Manager
Position Summary
The Operations Manager is responsible for overseeing the day-to-day operations of the resort to
ensure exceptional guest experiences operational efficiency revenue growth and compliance with
company standards and achievement of organizational objectives. The role provides leadership to
departmental heads and ensures seamless coordination across all operational areas of the resort.
Key Responsibilities
Operational Management
Oversee daily operations of the resort.
Ensure service delivery standards are consistently maintained.
Monitor operational performance and implement improvement initiatives.
Coordinate activities across accommodation food and beverage housekeeping maintenance
security and conferencing departments.
Guest Experience
Ensure high levels of guest satisfaction.
Resolve guest concerns promptly and professionally.
Maintain service standards in line with Eseriani brand expectations.
Financial Management
Assist in preparation and management of departmental budgets.
Monitor costs and optimize resource utilization.
Support revenue enhancement initiatives.
Team Leadership
Supervise and mentor departmental heads.
Conduct performance reviews and staff development initiatives.
Promote teamwork accountability and a positive work culture.
Compliance & Risk Management
Ensure compliance with health safety and hospitality regulations.
Maintain operational policies and procedures.
Support implementation of quality assurance programs.
Requirements
Qualifications & Experience
Bachelors Degree in Hospitality Management Business Administration Hotel Management or a
related field.
Minimum five (5) years experience in hospitality operations management.
Experience in resort hotel or conference facility management.
Strong knowledge of hospitality systems and operational best practices.
Key Competencies
Leadership and people management
Strategic thinking and decision-making
Required Skills:
Qualifications & Experience Bachelors Degree in Hospitality Management Business Administration Hotel Management or a related field. Minimum five (5) years experience in hospitality operations management. Experience in resort hotel or conference facility management. Strong knowledge of hospitality systems and operational best practices. Key Competencies Leadership and people management Strategic thinking and decision-making
