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Growth & Product Operations Lead – Africa
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
3-5years
Experience Required:
Posted:
15 August 2026 (30+ days ago)
Posted:
Application Deadline:
12 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Growth & Product Operations Lead Africa
Location: Hybrid Working Model
Reports To: Chief Executive Officer
Department: Product & Growth
Job Objective
To manage the operational interface between product development data revenue and customer acquisition. The role will ensure product features are effectively delivered performance is accurately tracked paid acquisition activities are optimized and growth initiatives are executed efficiently enabling senior leadership and technical teams to remain focused on strategic priorities and product development.
Key Responsibilities
Product Operations & Quality Assurance
Lead quality assurance for all product releases by defining test cases conducting checks identifying issues and tracking them through resolution.
Monitor product performance and maintain regular reports covering subscriber numbers customer acquisition funnels product usage and feature performance.
Develop product requirements specifications and task documentation based on agreed business priorities.
Coordinate activities between development teams and other business functions to ensure clear communication and timely delivery.
Establish and maintain operational processes and documentation to improve efficiency and accountability.
Paid Acquisition & Growth
Lead the execution of paid customer acquisition campaigns including campaign setup budget allocation performance monitoring and optimization.
Manage advertising budgets and track key acquisition metrics including Cost Per Install (CPI) Customer Acquisition Cost (CAC) and Customer Lifetime Value (LTV).
Analyse campaign performance and optimize channels to improve customer acquisition efficiency and return on investment.
Work closely with Marketing and Partnerships teams on audience targeting creative development market insights and campaign strategy.
Identify opportunities to improve customer acquisition conversion engagement and retention through data-driven growth initiatives.
Partnerships & Integrations
Coordinate telecommunications billing payment and technology partner integrations.
Manage integration requirements testing activities implementation plans and go-live checklists.
Work with relevant internal and external stakeholders to resolve integration and operational issues promptly.
Data & Performance Management
Produce and maintain accurate performance dashboards and reports.
Analyse subscriber funnel campaign and product data to identify trends opportunities and areas requiring improvement.
Translate data into actionable recommendations for growth and operational decision-making.
Ensure key performance metrics are consistently monitored and communicated to relevant stakeholders.
Requirements
Key Skills & Experience
- Bachelors degree in Business Marketing Information Technology Computer Science Engineering or a related field.
- Proven experience in Product Operations Growth Performance Marketing Digital Operations or a related role within a digital or mobile-focused company.
- Strong hands-on experience in media buying and paid customer acquisition including paid social programmatic advertising or application-install campaigns.
- Demonstrated understanding of CPI CAC LTV conversion rates and customer acquisition economics.
- Strong analytical skills with experience using Google Analytics advertising platform dashboards and other digital performance tools.
- Ability to interpret data identify trends and translate insights into practical business decisions.
- Strong organisational and process-management skills with the ability to independently develop systems and documentation.
- Experience coordinating product development software releases testing or technology integrations.
- Ability to work independently in a lean fast-paced and results-oriented environment.
- Experience with African digital mobile telecommunications subscription or technology products will be an added advantage.
- Strong communication and stakeholder management skills.
Non-Negotiable Requirement
Hands-on media buying experience is mandatory.
The successful candidate must have personally:
- Managed paid advertising budgets.
- Set up and executed paid acquisition campaigns.
- Monitored campaign performance and acquisition costs.
- Tracked CPI CAC LTV and related growth metrics.
- Optimized advertising channels based on performance data.
Strong analytics and mobile product experience are highly valuable but the ability to personally manage paid acquisition and take ownership of the resulting growth metrics is essential.
Required Education:
Hands-on media buying experience is successful candidate must have personally:Managed paid advertising up and executed paid acquisition campaign performance and acquisition CPI CAC LTV and related growth advertising channels based on performance analytics and mobile product experience are highly valuable but the ability to personally manage paid acquisition and take ownership of the res
