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Food &Beverage Waiter

AccorHotel


Job Location:

Nairobi - Kenya

Monthly Salary: Not provided by the employer
Posted: 18 June 2026 (30+ days ago)
Application Deadline: 15 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Were looking for friendly and customer-focused individuals to provide exceptional dining experiences to our guests. As key members of our food service team youll play a crucial role in ensuring customer satisfaction and maintaining the high standards of our establishment.

  • Greet and seat guests in a warm and welcoming manner
  • Take accurate food and beverage orders ensuring special requests are communicated to the kitchen staff
  • Serve food and beverages in a timely and professional manner
  • Answer questions about menu items making recommendations when appropriate
  • Upsell menu items and promote daily specials to increase revenue
  • Maintain knowledge of wine pairings and cocktail ingredients to provide informed recommendations
  • Ensure tables are set up correctly and maintained throughout service
  • Process payments accurately and efficiently
  • Collaborate with kitchen staff and other team members to ensure smooth service operations
  • Adhere to all food safety and sanitation guidelines
  • Assist in side work duties such as restocking supplies and cleaning dining areas
  • Handle customer concerns or complaints with patience and professionalism
  • Assist in training new team members on service procedures and restaurant policies
  • Participate in pre-shift meetings to stay informed about menu changes special events or VIP guests
  • Ensure compliance with alcohol service regulations and responsible drinking practices

Qualifications :

  • Strong communication skills with fluency in English
  • Excellent customer service skills with a friendly and supportive demeanor
  • Knowledge of food and beverage service techniques
  • Ability to work efficiently in a fast-paced environment
  • Team player with a positive attitude
  • Attention to detail in food presentation and table settings
  • Previous experience in food service or hospitality industry preferred
  • Diploma or degree in Hotel Management
  • Food handling certification preferred
  • Flexibility to work various shifts including weekends and holidays

Remote Work :

No


Employment Type :

Full-time


About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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