Food & Beverage Manager

We are seeking to hire an experienced and commercially driven Food & Beverage Manager to lead and oversee all Food & Beverage operations within a busy hospitality environment. The successful candidate will be responsible for ensuring exceptional guest experiences maximizing revenue and profitability managing banquet and conference operations maintaining service excellence and leading a high-performing F&B team.

The role requires a strategic leader with strong operational expertise financial acumen and a passion for delivering world-class hospitality services.

• Oversee the daily operations of restaurants bars banquets conferences and other Food & Beverage outlets.
• Ensure consistent delivery of high-quality food and beverage services across all points of sale.
• Coordinate and manage all banquet conference and group functions from planning through execution.
• Ensure all guest requirements event specifications and service standards are met.
• Monitor food quality beverage quality presentation standards and service delivery.
• Maintain compliance with health safety hygiene and fire safety regulations.

• Achieve budgeted food and beverage revenue profitability and labor cost targets.
• Prepare monthly forecasts budgets and operational reports.
• Monitor inventory levels and oversee purchasing of food beverages and operational supplies.
• Implement effective cost control measures to optimize profitability.
• Conduct regular market and competitor analysis to ensure competitive pricing and service offerings.
• Manage billing processes to ensure accuracy and timely invoicing.

• Drive Food & Beverage sales through promotions events and customer engagement initiatives.
• Develop and maintain relationships with corporate clients event organizers and key accounts.
• Collaborate with the Sales team to maximize banquet conference and catering opportunities.
• Follow up on customer inquiries and maintain high conversion rates for event bookings.
• Promote repeat business through exceptional customer service and relationship management.

• Lead coach mentor and develop the Food & Beverage team.
• Manage workforce planning scheduling attendance and payroll administration.
• Conduct regular departmental meetings briefings and performance reviews.
• Support recruitment onboarding and staff training initiatives.
• Foster a culture of teamwork accountability and service excellence.
• Maintain discipline employee engagement and staff retention.

• Ensure guests consistently receive exceptional service experiences.
• Resolve customer concerns promptly and professionally.
• Build strong relationships with guests and event organizers to encourage repeat business.
• Monitor customer feedback and implement service improvement initiatives.

• Manage food beverage and bar inventories including monthly stock counts.
• Ensure compliance with company policies operating procedures and regulatory requirements.
• Maintain departmental manuals controls and reporting systems.
• Monitor equipment and facility conditions and report maintenance requirements promptly.

• Bachelors Degree or Diploma in Hospitality Management Hotel Management Food & Beverage Management Business Administration or a related field.
• Minimum of 5 years experience in Food & Beverage operations with at least 3 years in a management position.
• Proven experience managing restaurants bars banquets conferences and large-scale events within a hotel or hospitality environment.
• Strong understanding of budgeting forecasting inventory management and cost control.
• Experience leading and developing large operational teams.

• Strong leadership and team management skills.
• Excellent customer service and relationship management abilities.
• Strong commercial and financial acumen.
• Exceptional communication and interpersonal skills.
• Event and banquet management expertise.
• Problem-solving and decision-making capabilities.
• High attention to detail and organizational skills.
• Ability to work under pressure in a fast-paced hospitality environment.