E-commerce Product Specialist
Job Summary
- Create update and maintain accurate product listings across e-commerce platforms.
- Ensure product descriptions specifications images pricing and availability information are complete and consistent.
- Coordinate online merchandising product launches promotions and seasonal campaigns.
- Monitor website and mobile-platform performance and report technical or customer-experience issues.
- Analyse product views conversion rates abandoned carts search behaviour and customer feedback.
- Recommend improvements to product presentation navigation search and checkout journeys.
- Coordinate with inventory and fulfilment teams to ensure accurate product availability.
- Support testing of new website features platform integrations and system improvements.
- Monitor competitor platforms pricing promotions and emerging e-commerce trends.
- Work with content and creative teams to produce effective digital product assets.
- Support search-engine optimisation and on-platform product discoverability.
- Maintain promotional calendars and ensure campaigns are implemented accurately.
- Prepare periodic e-commerce performance reports and recommendations.
- Assist with the resolution of product-related customer complaints and platform issues.
- Ensure online content complies with brand consumer-protection and data-privacy requirements.
- Bachelors degree in E-commerce Marketing Information Systems Business Administration Communications or a related field.
- Professional training in digital marketing product management user experience or e-commerce will be an added advantage.
- At least three years of experience in e-commerce digital product administration online merchandising or digital marketing.
- Experience managing product listings through an e-commerce or content-management platform.
- Familiarity with website analytics conversion reporting search optimisation and digital-campaign tools.
- Pension
- Medical Insurance
- Airtime Data
Required Skills:
Bachelors degree in E-commerce Marketing Information Systems Business Administration Communications or a related field. Professional training in digital marketing product management user experience or e-commerce will be an added advantage. At least three years of experience in e-commerce digital product administration online merchandising or digital marketing. Experience managing product listings through an e-commerce or content-management platform. Familiarity with website analytics conversion reporting search optimisation and digital-campaign tools.