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E-commerce Product Specialist


Job Location:

Nairobi - Kenya

Monthly Salary: Not provided by the employer
Experience Required: 1-3years
Posted: 20 October 2026 (4 days ago)
Application Deadline: 17 January 2027
Vacancies: 1 Vacancy

Job Summary

On behalf of our client we are seeking a commercially aware and digitally skilled E-commerce Product Specialist to manage online product listings improve platform performance and support a seamless digital shopping experience.

The successful candidate will coordinate product information promotions website merchandising platform enhancements and performance reporting while collaborating with technology marketing customer support and operations teams.

Key Responsibilities
  • Create update and maintain accurate product listings across e-commerce platforms.
  • Ensure product descriptions specifications images pricing and availability information are complete and consistent.
  • Coordinate online merchandising product launches promotions and seasonal campaigns.
  • Monitor website and mobile-platform performance and report technical or customer-experience issues.
  • Analyse product views conversion rates abandoned carts search behaviour and customer feedback.
  • Recommend improvements to product presentation navigation search and checkout journeys.
  • Coordinate with inventory and fulfilment teams to ensure accurate product availability.
  • Support testing of new website features platform integrations and system improvements.
  • Monitor competitor platforms pricing promotions and emerging e-commerce trends.
  • Work with content and creative teams to produce effective digital product assets.
  • Support search-engine optimisation and on-platform product discoverability.
  • Maintain promotional calendars and ensure campaigns are implemented accurately.
  • Prepare periodic e-commerce performance reports and recommendations.
  • Assist with the resolution of product-related customer complaints and platform issues.
  • Ensure online content complies with brand consumer-protection and data-privacy requirements.

Requirements
  • Bachelors degree in E-commerce Marketing Information Systems Business Administration Communications or a related field.
  • Professional training in digital marketing product management user experience or e-commerce will be an added advantage.
  • At least three years of experience in e-commerce digital product administration online merchandising or digital marketing.
  • Experience managing product listings through an e-commerce or content-management platform.
  • Familiarity with website analytics conversion reporting search optimisation and digital-campaign tools.

Benefits
  • Pension
  • Medical Insurance
  • Airtime Data


Required Skills:

Bachelors degree in E-commerce Marketing Information Systems Business Administration Communications or a related field. Professional training in digital marketing product management user experience or e-commerce will be an added advantage. At least three years of experience in e-commerce digital product administration online merchandising or digital marketing. Experience managing product listings through an e-commerce or content-management platform. Familiarity with website analytics conversion reporting search optimisation and digital-campaign tools.