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Direct Sales Agent (Upperhill)


Job Location:

Nairobi - Kenya

Monthly Salary: KES 27858 - 27858
Experience Required: 1-3years
Posted: 15 September 2026 (19 hours ago)
Application Deadline: 13 December 2026
Vacancies: 1 Vacancy

Job Summary

To market and sell telecommunication products and services to all customers in a professional manner. The role needs to adhere and function within the guidelines for finance controls processes and policies that encompass retail operations mandate.

Key Responsibilities

1. Generate Sales as per Targets for Airtime Acquistions &a Devices
2. Monitor inventory and consignment stock for accurate balance of inventory movements and physical stock daily
3. Manage daily cash float and account for daily sales
4. Support and implement the customer experience improvement strategies for increased sales
5. Offer technical support to customers especially on configuration of data devices

Principal Outputs for this role
1. Revenue Achieve set targets in Airtime Routers Handsets

2. Shop(s) Profitability (EBIDTA) ensure adherence to all the briefed in Retail SOPs (Stock & cash management/operational costs)

3. Quality Acquisitions in terms of FRA ARPU

4. Telkom Brand NPS
  • Drive Customer Centricity -Ensure Growth in Retail Customer Satisfaction Index and
  • Ticketing Customer Escalations & Offering First Level Resolution

5. New Business Development
  • Looking for new leads & closing them
  • Document Track Manage & Grow Individual Customer Database Portfolio


Requirements
  1. Diploma/Bachelors Degree in Business Marketing or related field
  2. At least 1 year experience in sales
Competencies

Technical competencies:

  • Marketing skills
  • Product Knowledge
  • Upselling and Cross selling
  • Solution Oriented
  • Customer relationship management.

Core competencies:

  • Customer focus
  • Networking and building partnerships
  • Influencing and negotiating
  • Analytical thinking

Leadership competencies:

  • Strategic orientation
  • Business Acumen
  • Results orientation
  • Developing self/others


Required Skills:

Diploma/Bachelors Degree in Business Marketing or related field At least 1 year experience in sales Relevant professional Sales Management certification Experience: At least 1 year experience in sales and distribution role in an FMCG or Telcos Competencies: Customer focus Influencing and negotiation skills Networking and building partnerships Analytical thinking Leadership skills Sales skills Route to market management Performance monitoring and management


Required Education:

Diploma/Bachelors Degree in Business Marketing or related fieldAt least 1 year experience in sales