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Direct Sales Agent Narok


Job Location:

Nairobi - Kenya

Monthly Salary: Not provided by the employer
Experience Required: 1-3years
Posted: 16 September 2026 (3 days ago)
Application Deadline: 14 December 2026
Vacancies: 1 Vacancy

Job Summary

This roles function is to market and sell Telecommunication products and services to all customers professionally. The role needs to adhere and function within the guidelines for finance controls processes and policies that encompass retail operations mandate.

Key Responsibilities
1. Generate Sales as per Targets for Airtime Acquisitions & Devices
2. Monitor Telkoms inventory and consignment stock for an accurate balance of inventory movements and physical stock daily
3. Manage daily cash float and account for daily sales
4. Support and implement the customer experience improvement strategies for increased sales
5. Offer technical support to customers especially on configuration of data devices

Principal Outputs for this role
1. Revenue Achieve set targets in Airtime Routers Handsets
2. Shop(s) Profitability (EBIDTA) ensure adherence to all the briefed in Retail SOPs (Stock &cash management/operational costs)
3. Quality Acquisitions in terms of FRA ARPU
4. Telkom Brand NPS
  • Drive Customer Centrality -Ensure Growth in Retail Customer Satisfaction Index
  • Ticketing Customer Escalations & Offering First Level Resolution
5. New Business Development
  • Looking for new leads & closing them
  • Document Track Manage & Grow Individual Customer Database Portfolio


Requirements
  • Diploma/Bachelors Degree in Business Marketing or related field
  • At least 1 year experience in sales

Competencies:

Core competencies:
  • Customer focus
  • Networking and building partnerships
  • Influencing and negotiating
  • Analytical thinking

Leadership competencies
  • Strategic orientation
  • Business Acumen
  • Results orientation
  • Developing self/others


Required Skills:

Diploma/Bachelors Degree in Business Marketing or related field At least 1 year experience in sales Technical competencies: Marketing skills Product Knowledge Upselling and Cross selling Solution Oriented Customer relationship management. Core competencies: Customer focus Networking and building partnerships Influencing and negotiating Analytical thinking Leadership competencies: Strategic orientation Business Acumen Results orientation Developing self/others


Required Education:

Diploma/Bachelors Degree in Business Marketing or related fieldAt least 1 year experience in sales