Digital Solutions Specialist Kenya
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Job Summary
BagginsHQ is seeking motivated and commercially driven Digital Solutions Specialists to join our remote team.
The Digital Solutions Specialist will help customers identify suitable technology solutions from BagginsHQ develop new business opportunities build customer relationships and contribute directly to customer acquisition and commercial growth.
This is a performance-driven role suited to individuals who are confident communicating with customers identifying business needs presenting solutions and achieving measurable commercial results.
- Identify and engage prospective customers through approved channels.
- Understand customer requirements and recommend suitable BagginsHQ digital and technology solutions.
- Present BagginsHQ products services packages and solutions to prospective customers.
- Conduct prospect follow-ups and manage opportunities through the customer journey.
- Convert qualified prospects into paying customers.
- Build and maintain strong customer relationships.
- Identify opportunities for additional services upselling cross-selling and renewals.
- Maintain accurate records of prospects opportunities customers and commercial activity.
- Work with internal teams to support customer onboarding and successful service delivery.
- Respond professionally to customer enquiries and commercial opportunities.
- Meet agreed performance and revenue targets.
- Provide regular activity and performance reports.
- Maintain strong product knowledge and continuously improve solution-presentation skills.
- Represent BagginsHQ professionally in all customer interactions.
Performance will be assessed based on:
- Verified revenue generated.
- Customer acquisition and conversion.
- Quality and consistency of prospecting.
- Customer follow-up and relationship management.
- Achievement of agreed revenue targets.
- Identification of additional commercial opportunities.
- Professionalism initiative accountability and overall contribution to Company growth.
- Previous experience in sales business development customer acquisition account management technology telecommunications SaaS digital services or a related field.
- Strong verbal and written communication skills.
- Ability to understand customer needs and recommend appropriate solutions.
- Strong presentation negotiation and persuasion skills.
- Customer-focused approach.
- Strong follow-up and organisational skills.
- Ability to work independently in a remote environment.
- Commercially minded and results-oriented.
- Comfortable working with measurable performance targets.
- Professional spoken and written English.
- Reliable computer or laptop suitable for professional work.
- Stable high-speed internet.
- Quiet and professional working environment.
- Experience with technology products SaaS software cloud solutions AI solutions telecommunications or digital services.
- Experience with CRM systems and digital sales tools.
- Experience in B2B or enterprise customer environments.
- Experience generating leads independently.
- Demonstrated ability to achieve sales or revenue targets.
- Experience working with international customers.
Successful candidates will initially serve a 60-day performance-based probation period.
During probation:
USD 60 monthly facilitation
No fixed monthly salary is paid during the probation period.
The primary probation milestone is to generate at least USD 1000 in verified revenue while demonstrating satisfactory customer engagement commercial activity professionalism and overall suitability for the role.
Candidates who demonstrate strong performance may be confirmed into permanent employment once the Company determines that the required performance standard has been achieved.
Upon successful confirmation:
USD 600 gross monthly salary
USD 60 monthly facilitation
Future salary increments may be provided based on sustained performance commercial contribution increased responsibility and BagginsHQs Employee Growth Structure.
- Medical insurance after six (6) months of continuous employment subject to Company policy.
- Paid annual leave after twelve (12) months of continuous employment subject to Company policy.
- Reimbursement of approved business expenses incurred on Company business.
- Opportunity to work with international customers and technology solutions.
- Career growth within a growing international technology company.
- Performance-based salary progression.
- Opportunities for high-performing team members to take on increased responsibilities and advance within the Company.
Required Skills:
Minimum Requirements Required Minimum 5 years of B2B Enterprise Sales Business Development or Technology Sales experience. Proven history of closing high-value business deals. Excellent communication and negotiation skills. Strong presentation skills. Professional spoken and written English. Comfortable working remotely. Reliable internet connection. Personal computer/laptop. Preferred Experience selling: SaaS Software Development Digital Marketing IT Services Technology Solutions Enterprise Business Services
